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The Autobarn Subaru of Countryside
Countryside, IL
1,367 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,367 reviews
June 06, 2020
Straight forward, professional, honest, and friendly Very good experience. Process was straightforward and professional. Honored our request to handle the entire process outside of the Dealership to mini Very good experience. Process was straightforward and professional. Honored our request to handle the entire process outside of the Dealership to minimize any potential exposure to the virus. More
by JIm C
June 05, 2020
Service Appointment Very pleasurable experience. Techs were very detailed in the explanation of service needed today, as well as next few months. Wait time was less tha Very pleasurable experience. Techs were very detailed in the explanation of service needed today, as well as next few months. Wait time was less than an hour. Way to go. Keep up the good work. More
by STEVEN T KACZMAREK
Employees Worked With
June 03, 2020
Outstanding Service Received outstanding service and quick completion for a repair to both coil springs. Work was completed in less than the two hours estimated. High Received outstanding service and quick completion for a repair to both coil springs. Work was completed in less than the two hours estimated. Highly recommended. Also spoke with Mike Mutuz in Sales and received terrific service and info on a new Outback. Car was purchased. Also dealt with Kevin in Finance and received more outstanding service. Many thanks to all. More
by EDCAR
Employees Worked With
Not sure who I worked with in Service. Kenny in Finance., Michael Mutz
June 03, 2020
I never thought buying a car would be this seamless. Being a 20 year old looking to buy a new WRX, I thought they wouldn't take me seriously but it was the complete opposite. Freddy my salesman, was a h Being a 20 year old looking to buy a new WRX, I thought they wouldn't take me seriously but it was the complete opposite. Freddy my salesman, was a huge help and listened to all my needs. He put no pressure on me to take a deal and was very willing to work with me. I couldn't be more pleased with my experience here. Huge thanks to all the staff. I highly recommend coming to Autobarn Subaru of Countryside! More
by Matt A
Employees Worked With
June 02, 2020
I abhor the car buying process, but I genuinely liked Freddy Hamed. He was chill, kind, thorough, and did not apply undue pressure. The finance guy was nice, too. I think we were treated fairly. If, God Freddy Hamed. He was chill, kind, thorough, and did not apply undue pressure. The finance guy was nice, too. I think we were treated fairly. If, God forbid, I must return to a car dealership, I guess this would be the one! More
by Greg Bowman
Employees Worked With
May 31, 2020
Magic Mario Mario Nowik is the kind of salesperson that works with you. He treats you as a person and he is very honest. That is why we have purchased several veh Mario Nowik is the kind of salesperson that works with you. He treats you as a person and he is very honest. That is why we have purchased several vehicles from him. He makes this dealership. More
by showland
Employees Worked With
May 31, 2020
Very professional. The receptionist helped me find the info I needed to order a part without coming in; the parts and service department coordinated the new key purchase and programming with a safety reca info I needed to order a part without coming in; the parts and service department coordinated the new key purchase and programming with a safety recall so that one trip was all that was necessary. Good “distancing” too. Sorry that I have a difficult time remembering names. More
by grandmops
Employees Worked With
Receptionist
May 28, 2020
Autobarn Subaru Service Department Serves the Customer Well The wait to check in was short. Work to replace the coil springs was finished earlier than forecast. Drivers who took me home and then picked me up w The wait to check in was short. Work to replace the coil springs was finished earlier than forecast. Drivers who took me home and then picked me up when the work was done were personable. Every employee was courteous. More
by Doctor X
Employees Worked With
Musa Atiq
May 26, 2020
I had a good experience with the salesmen Freddy H. He's very thorough and good at what he does. They were also really fast at seeing me. very thorough and good at what he does. They were also really fast at seeing me. More
by sammyjab
May 22, 2020
Carlos at the service desk. Carlos was the service advisor that I had the pleasure of meeting and he is definitely an asset to your team at Autobarn VW of Countryside. Sincerly, Carlos was the service advisor that I had the pleasure of meeting and he is definitely an asset to your team at Autobarn VW of Countryside. Sincerly, Paul Rzasa More
by Paul625
Employees Worked With
Carlos
