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The Autobarn Subaru of Countryside

Countryside, IL

4.7
1,368 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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6191 Joliet Rd

Countryside, IL

60525

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Showing 1,368 reviews

October 17, 2019

Good Service The service personnel provide excellent service for our 2017 Subaru Outback. My only issue is the check in process. Having called ahead for an appoint More

by Outback Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
Oct 21, 2019 -

The Autobarn Subaru of Countryside responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything we can do for you. Take care.

October 16, 2019

Great Experience Courteous salesman. Very personable. Everyone worked to get us out in a timely manner. Would highly recommend to anyone. (Especially our salesman. More

by orasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

The Autobarn Subaru of Countryside responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 16, 2019

Excellent service Service was fast friendly employees Very helpful in explaining service bein done and needed Employees very attentive and up to date on service bei More

by Memo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Litz
Oct 17, 2019 -

The Autobarn Subaru of Countryside responded

Hello we're happy you found our staff to be so supportive during your experience here at The Autobarn Subaru of Countryside! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2019

6 month check up The work was completed in a timely and courteous manner. I would recommend your service department to anyone who has a Subaru. Thank you, Sincerely More

by j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Litz
Oct 18, 2019 -

The Autobarn Subaru of Countryside responded

Thank you! We take our reviews seriously and are delighted to hear about your visit with our service department. We appreciate your feedback!

October 16, 2019

warentee work Ordered parts as necessary, had them in in about a week. Scheduled time to have part installed and picked up in 1 day. Can't ask for much more More

by Broad Shoulders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
Oct 18, 2019 -

The Autobarn Subaru of Countryside responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2019

Quick and easy experience I knew which vehicle I wanted when I got there so it was a pretty simple, straight forward process. Freddy was great in reviewing the features of the More

by dnja19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy but I don't see him listed here. Don't recall his name either.
October 15, 2019

Standing service Emely a good service personal, she quick, direct and very professional!! Love her way to work! Is great and enjoyable been received with such a motiva More

by Teresa7969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Litz
Oct 17, 2019 -

The Autobarn Subaru of Countryside responded

Teresa, thank you for your kind review; we are happy to pass along your comments to Emily! If you're ever in need of more help, please let us know!

October 14, 2019

An Exceptional Customer Experience Freddy Hamed was terrific! He listened to my concerns and needs and followed through on every request, at every step along the way. From the multipl More

by Andy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

The Autobarn Subaru of Countryside responded

Andy, we're glad you had such a wonderful experience with Freddy! Thanks again for the recommendation, and have an amazing day!

October 13, 2019

Superb service Service was completed in half of the expected time. Beautiful day outside....I was able to wait outside in a comfortable seating area while my car was More

by Sequioa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie ?
Oct 15, 2019 -

The Autobarn Subaru of Countryside responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing The Autobarn Subaru of Countryside!

October 12, 2019

Great Purchase experience at VW AutoBarn of Countryside! Very professional organization consisting of genuine individuals who have been there for many years and care about your needs. Top notch dealership, More

by mnudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Fisher, Nico, Max all from the VW store.
Oct 15, 2019 -

The Autobarn Subaru of Countryside responded

Hello, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

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