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The Autobarn Subaru of Countryside
Countryside, IL
1,368 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,368 reviews
October 07, 2019
Great service as always I bought my VW used at another dealer that was not convenient for serving. Autobarn Countryside has been great over the last three years. Never any I bought my VW used at another dealer that was not convenient for serving. Autobarn Countryside has been great over the last three years. Never any trouble getting an appointment that fits my schedule. Everyone is always very pleasant and helpful. More
by RA
Employees Worked With
Jonathon
October 04, 2019
new car purchase Dan Geraci was my salesman. he was patient, helpful and was well versed about the cars. Followed up after the sale of the car to make sure everythin Dan Geraci was my salesman. he was patient, helpful and was well versed about the cars. Followed up after the sale of the car to make sure everything was okay and answer any questions More
by louise
Employees Worked With
daniel geraci
October 03, 2019
NEW CAR PURCHASE Dan Geraci was my salesman. He was very courteous, helpful and knowledgeable.He did everything possible to make my experience pleasant . this is my se Dan Geraci was my salesman. He was very courteous, helpful and knowledgeable.He did everything possible to make my experience pleasant . this is my second new car purchase at the dealership More
by THOMAS BUJNOWSKI
Employees Worked With
DAN GERACI
October 03, 2019
Purchasing a used 2017 Subaru Outback was easy We needed to purchase a used Subaru Outback because of the AWD dependability. We met our sales person Mike Mutz by chance on the first visit and went We needed to purchase a used Subaru Outback because of the AWD dependability. We met our sales person Mike Mutz by chance on the first visit and went back several times to work out the deal. We felt that Mike was knowledgeable about the car and assisted us at every turn. More
by Harvey J
Employees Worked With
Salesman Mike Mutz
October 02, 2019
As usual I received excellent service. I purchased a new battery, got an oil change and new wipers for my car. I will always bring my vehicle to this Volkswagen dealership. battery, got an oil change and new wipers for my car. I will always bring my vehicle to this Volkswagen dealership. More
by Daphane West
Employees Worked With
October 01, 2019
Service was on time and handled efficiently. I was kept apprised of the status throughout the service. Emily explained what was done, what was found and the next required maintenance. The car was washed apprised of the status throughout the service. Emily explained what was done, what was found and the next required maintenance. The car was washed and returned as promised. More
by MatDrivr
Employees Worked With
Emily Litz
September 30, 2019
Driver side mirror problem My riverside mirror was unable to articulate in the full horizontal position. I brought it in for repair and the service dept found a broken or strai My riverside mirror was unable to articulate in the full horizontal position. I brought it in for repair and the service dept found a broken or strained spring in the mirror assembly that caused the problem. It was repaired and restored to normal operation. It is a lease car so no charges. More
by outback
Employees Worked With
Sam Schwager
September 30, 2019
Fast, friendly service. I came in last Friday to have fog lights kit installed. I was greeted by a very nice service department representative named Dale Rowden. I sat down I came in last Friday to have fog lights kit installed. I was greeted by a very nice service department representative named Dale Rowden. I sat down to read a book that I brought with me and not long afterwards, I was told that my car was ready. I was in and out of there so fast that I felt relieved. For a person that it is use to sitting around a long time for car repairs, this was a relief. I know it doesn't take long to install the kit but there have been times when I've taken a car in for repairs at other places for simple things where minutes turned into hours. I appreciated that very much. The waiting area is very clean and is stocked with nice refreshments. My car was also washed and waiting for me I did not even have to request it. Thank you Dale More
by Jbug
Employees Worked With
Dale Rowden
September 29, 2019
Jonathan was excellent! Very well done great customer service and went the extra mile dealt with VW atlas issues i had and excellent customer service Very well done great customer service and went the extra mile dealt with VW atlas issues i had and excellent customer service More
by vwatlas
Employees Worked With
Jonathan
September 27, 2019
Extarordinary We had a great experience with the whole staff at Autobarn. From negotiating the price to the initial meetings to the finance department and picking We had a great experience with the whole staff at Autobarn. From negotiating the price to the initial meetings to the finance department and picking up the car. First rate all around. More
by dweintrob
