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The Autobarn Subaru of Countryside
Countryside, IL
1,368 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,368 reviews
September 24, 2019
Great service! I popped a tire on the way to work. I drove right to the dealership and they were able to put a new tire on my car that same day. Service has always I popped a tire on the way to work. I drove right to the dealership and they were able to put a new tire on my car that same day. Service has always been great. That’s the big reason why I bought my car here. More
by lcongelose
Employees Worked With
Dale Rowden
September 23, 2019
question about running lights I came in for an oil change and the technician came back and also said that I was due for rear brakes. I appreciated that they checked for that. I did I came in for an oil change and the technician came back and also said that I was due for rear brakes. I appreciated that they checked for that. I did forget to mention that one of my running lights went out and when I got home I remembered that. I was wondering though why they didn't see that as well, if they were checking for brakes and I assume other details in my car that they didn't see that? I don't have any complaints regarding the service done on my car, speedy and courteous as always. Peggy More
by Peggy
Employees Worked With
Andrew
September 22, 2019
Once again, great service Once again I had a very satisfactory service visit. I did have some bad news, but not due to the service. I had a rock hit my windshield and was tol Once again I had a very satisfactory service visit. I did have some bad news, but not due to the service. I had a rock hit my windshield and was told in a very friendly way how much it was going to cost me. The Countryside dealership from start to finish has been absolutely great. More
by JRB
Employees Worked With
Dale Rowden
September 22, 2019
VW purchase Sales and Finance people were excellent. Dealership environment exceptional. The VW cars on the used car lot were all in excellent shape. Great people Sales and Finance people were excellent. Dealership environment exceptional. The VW cars on the used car lot were all in excellent shape. Great people to do business with. More
by timmeb
Employees Worked With
Abe in sales
September 21, 2019
Great Service Sam was most helpful in answering my concerns regarding coverages and understanding how it all works , Thanks to Eddie and Kevin for also answering my Sam was most helpful in answering my concerns regarding coverages and understanding how it all works , Thanks to Eddie and Kevin for also answering my questions. More
by Carol
September 21, 2019
Excellent service Very clean facility, helpful associates and they listen to your concerns. Compared to other Volkswagen dealership I like the pricing and discounts tha Very clean facility, helpful associates and they listen to your concerns. Compared to other Volkswagen dealership I like the pricing and discounts that are applied even when you are not aware of the specials on service. More
by Ddesmiles
Employees Worked With
Dale Rowden
September 21, 2019
Great service department! I've been a customer at Countryside Autobarn Volkswagen for 6 years now. Their service department is the best I've ever experienced. It seems like a g I've been a customer at Countryside Autobarn Volkswagen for 6 years now. Their service department is the best I've ever experienced. It seems like a great work environment - they appear to like what they're doing and enjoy working with each other. They've gone to bat for me on issues just outside of warranty which saved me a pile of cash one time. More
by Sox Fan
Employees Worked With
Scott Essig
September 20, 2019
Oil change & intermediate service Fast & friendly service, dropped off car before work, they kept me updated along the way via text and a phone call to confirm work that was done. Fast & friendly service, dropped off car before work, they kept me updated along the way via text and a phone call to confirm work that was done. More
by Jason P
Employees Worked With
September 20, 2019
first time oil change experience was great! the only downfall was that I was told that I was going to get my first oil change for free, but I ended up paying $65 (included experience was great! the only downfall was that I was told that I was going to get my first oil change for free, but I ended up paying $65 (included tire rotation). besides that the overall experience was very organized and good they definitely take care of their customers More
by Yaya
Employees Worked With
Lukasz Krawczyk
September 20, 2019
Great service! Great service from everyone I had encountered! I previously purchased my used car from you guys and came back to lease my 19 crosstrek. Dave was great Great service from everyone I had encountered! I previously purchased my used car from you guys and came back to lease my 19 crosstrek. Dave was great and definitely made the process easier answering any questions I had! More
by DP
Employees Worked With
Dave Percudani
