The Autobarn Subaru of Countryside

Courteous service Had Sam that took care of my oil change and recall brake light switch. Didn't get a loaner as requested but Sam took me back and forth. I love being a Had Sam that took care of my oil change and recall brake light switch. Didn't get a loaner as requested but Sam took me back and forth. I love being able to talk with Emily and appreciate that Subaru has women in the Service Dept. Could use more! More

Excellent service, prompt and couteous Had great service - provided with both a loaner and also, text message updates. Thank you! My car was ready much faster than I anticipated. Very much Had great service - provided with both a loaner and also, text message updates. Thank you! My car was ready much faster than I anticipated. Very much appreciate it! More

Generally good experience. Asked for synthetic oil change as part of a 120,000 mile service and did not receive synthetic oil. When I went to pick the car up, only 1 service adv Asked for synthetic oil change as part of a 120,000 mile service and did not receive synthetic oil. When I went to pick the car up, only 1 service advisor was helping customers and three of us were waiting to be taken care of. Finally made it to the cashier who was not there. She showed up 10 minutes later to take care of payment for me and another customer. Not excellent this time around. More

Friendly, prompt service each visit. A joyful experience.every time. Thanks to all. Also impressed with the cleanliness and ambiance of the waiting area. wil prompt service each visit. A joyful experience.every time. Thanks to all. Also impressed with the cleanliness and ambiance of the waiting area. will return often. More

Trustworthy service, long wait I receive very good service at the Autobarn Subaru service department, however, a routine oil change with tire rotation regularly takes over an hour, I receive very good service at the Autobarn Subaru service department, however, a routine oil change with tire rotation regularly takes over an hour, close to 90 minutes, and I always have an appointment. More

Great patience by Sam Had a terrible experience scheduling the two cars and explains a lot that they (scheduling) are not there anymore. They scheduled our Forrester and Cr Had a terrible experience scheduling the two cars and explains a lot that they (scheduling) are not there anymore. They scheduled our Forrester and Crosstrek for noon appt's that should take about an hour (according to the scheduling woman) and we got there and it was obvious that wasn't possible so we just had the Crosstrek serviced and left the Forrester to pick up the next day since they were swamped and the scheduling had been done badly. Sam was very patient and cool and despite the bad scheduling made it a good experience. This was honestly the first issue we've ever had with purchasing or service so I'm sure now that the scheduling person is gone, that will remedy itself with someone who knows what they are doing. We've always been nothing but happy with this dealership. More

Great but, Curious Customer Statement on invoice though Took my car in after calling the day previously (spoke to Tom Fennewald)who efficiently booked me in. Upon arrival I was looked after Musa Atiq who Took my car in after calling the day previously (spoke to Tom Fennewald)who efficiently booked me in. Upon arrival I was looked after Musa Atiq who kept me informed whilst they checked the " Check Engine Light". Reviewed my invoice after leaving (should have checked it before I signed) and noticed that it has the following -CUSTOMER STATES GAS CAP WAS LEFT LOOSE RECENTLY. I am a bit surprised to read this as I did not state that at all. I responded to Musa's question if I had filled up gas recently to which I said yes but at no time did I state that I has left the gas cap loose. More

Happy Customer! Like the convenience and good experience at the service department. All the department in the building are clean and well lit. I would suggest others Like the convenience and good experience at the service department. All the department in the building are clean and well lit. I would suggest others to pay a visit when shopping here. More

Needed a new battery Excellent customer service. She kept me up to date. I always take my car here to be serviced. I have never had a problem with anyone or anything at Excellent customer service. She kept me up to date. I always take my car here to be serviced. I have never had a problem with anyone or anything at this dealership. More

auto service excelent experence. service department stayed in contact with me with text and phone calls the entire time the care was in for service. very friendly excelent experence. service department stayed in contact with me with text and phone calls the entire time the care was in for service. very friendly service More