The Autobarn Subaru of Countryside

Excellent customer service Service was excellent arrive earlier then my appointment took me right in. Explain everything that was being done to my Forrester. Great service and n Service was excellent arrive earlier then my appointment took me right in. Explain everything that was being done to my Forrester. Great service and nice associates. Sitting area was very relaxing. More

great experience! My experience at the service department was and has always been nothing but very professional. I receive great service and I am treated as well as mos My experience at the service department was and has always been nothing but very professional. I receive great service and I am treated as well as most customers would expect. The service personnel are well-mannered and very professional. All of them are very nice people and they keep you informed about your vehicle and possible options for your repair costs. Your service department is one of the reasons I may continue to purchase another Subaru. I hope to be a lifetime customer. More

Patient, understanding, caring My brother had referred me to this dealership based on his positivite experiences purchasing 2 cars here. His prior sales contact no longer worked th My brother had referred me to this dealership based on his positivite experiences purchasing 2 cars here. His prior sales contact no longer worked there, so we met Dave Percudani and he was nothing but amazing throughout the whole experience. It was hard for me to part with my 2006 VW Jetta, but I was ready to step into this decade and get a safe car with modern technology. Dave was very knowledgeable about all the features of the car I ended up purchasing. More

Broght my wife's Tiguan if for an oil chane and tires SCOTT ESSIGIS TRULY A GEM IN YOUR DEALERSHIP HE ALWAWS GREATS YOU WITH A SMILE. BUT MOST OF ALL HE TRYS TO DO WHAT IS BEST FOR THE COUSTOMER. Mike Sm SCOTT ESSIGIS TRULY A GEM IN YOUR DEALERSHIP HE ALWAWS GREATS YOU WITH A SMILE. BUT MOST OF ALL HE TRYS TO DO WHAT IS BEST FOR THE COUSTOMER. Mike Smigielski More

Very good service experience. They recommended the service I needed based on my low mileage. The waiting area was excellent and the work was done promptly. I will definitely be bac They recommended the service I needed based on my low mileage. The waiting area was excellent and the work was done promptly. I will definitely be back for my September scheduled maintenance. More

Service Managers Keep You Informed I had my VW oil changed at one of the Jiffy / Express locations. Realized that they didn't reset the service light, so I made an appointment at VW to I had my VW oil changed at one of the Jiffy / Express locations. Realized that they didn't reset the service light, so I made an appointment at VW to reset the warning light. On the way there I realized that I did not get an oil change reminder sticker for my windshield from the Express place either, so I decided to have the oil and filter changed at VW; have it done right. When I arrived I met Ronnie who greeted me with a warm welcome and was anxious to get things right. While I was there I asked about a rattle my wife heard and asked if he could have it checked out. No problem. Turns out it was probably a rear brake that needed repair. He was able to fit me in with a minimum of waiting and complete the repair. Jonathan gave me the bill, which I thought was totally reasonable considering the time and effort that the techs put in. All along the way either Ronnie or Jonathan kept me informed of the progress of the work. Could not be happier with the service I received at VW Autobarn of Countryside. Great place to take your car. More

Excellent service and personnel Excellent service and knowledgable staff excellent selection of new cars. The managerial staff was more than willing to look outside the Chicago metro Excellent service and knowledgable staff excellent selection of new cars. The managerial staff was more than willing to look outside the Chicago metropolitan area to locate a car. More

regular routine maintenance I appreciated the time the service department took on such short notice to service my 2017 crosstrek. i called that day for an oil change and tire rot I appreciated the time the service department took on such short notice to service my 2017 crosstrek. i called that day for an oil change and tire rotation and mentiioned only when i got there that i lost most of my channels on my xm satelite radio. When i arrived at 5:15pm, my scheduled appointment time, i mentioned my radio problem. Sam told me they could do the reset then also. I waited for my auto service to be completed, and the service manager came out and told me, that it would take another 40 miniutes because of 4 downloads needed to get it back to normal. I told him no problem, and i would wait for the work to be done. When it was completed, I noticed it was quitting time for the dealership. I have only the most gratitude for the people at the Subaru Autobarn for their professional work they provide their customers. More

Quick and professional business Was in and out in 2hrs, which is a rare thing when you buy a car. Professional people that took care of the things with an ease Smaller dealership Was in and out in 2hrs, which is a rare thing when you buy a car. Professional people that took care of the things with an ease Smaller dealership which is nice as you get a better service More