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The Autobarn Subaru of Countryside
Countryside, IL
1,368 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,368 reviews
March 05, 2019
Great Customer Service My customer service agent, Dale Rowden, was very helpful and professional providing the guidance and information that I needed and keeping me in the l My customer service agent, Dale Rowden, was very helpful and professional providing the guidance and information that I needed and keeping me in the loop during the repairs to my Outback. More
by gstapltn
Employees Worked With
Dale Rowden
March 02, 2019
Satisfied Customer I made an appointment for an oil change. I was recommended to also replace 2 filters as well. Excellent Service As Always 😁. I got a car wash as well I made an appointment for an oil change. I was recommended to also replace 2 filters as well. Excellent Service As Always 😁. I got a car wash as well. More
by Daphane West
Employees Worked With
Can't remember my guy's name.
February 28, 2019
New Crosstrek Robert Foreman made the buying process effortless. He was attentive and addressed all my concerns. Robert communicated in an honest and open way. I Robert Foreman made the buying process effortless. He was attentive and addressed all my concerns. Robert communicated in an honest and open way. If this is representative of the service at the Autobarn, I would certainly come back for my next purchase. More
by rmolina
Employees Worked With
Tyler Evans - Very professional and responsive, Robert Foreman
February 28, 2019
Longtime VW customer I'm a longtime VW owner and always value great customer service, thankfully I found that with Sal during my visit. I will definitely get any service n I'm a longtime VW owner and always value great customer service, thankfully I found that with Sal during my visit. I will definitely get any service needed at this location. More
by dahv3k
Employees Worked With
Sal
February 26, 2019
In and out in timely fashion So far so good - Autobarn has been great. We have been very happy with every contact we have had with this dealership, which includes the sales proces So far so good - Autobarn has been great. We have been very happy with every contact we have had with this dealership, which includes the sales process and service so far. More
by Fred & Lynn
Employees Worked With
Sales person “Ryan”
February 25, 2019
Sold me a defective car. Within a couple of months ENGINE fa These people sold me a 2013 Audi, which was defective. Within a couple of months the ENGINE breaks down. Thank God, I bought the warranty. They took f These people sold me a 2013 Audi, which was defective. Within a couple of months the ENGINE breaks down. Thank God, I bought the warranty. They took for ever to fix it. On Friday Frebruary 22 exactly at 8:45 PM when I start the car it starts shaking and the check engine light turns on once again. After they have already repaired it. This is the second time I have to bring my car for repairs and for the same problem. They need to get this right. More
by anaccr2
Employees Worked With
February 21, 2019
Subaru Staff Staff members were friendly and service work was completed in record breaking time …. I would have liked to have had the car washed when my Forester Staff members were friendly and service work was completed in record breaking time …. I would have liked to have had the car washed when my Forester was completed More
by Joe's Review
Employees Worked With
Tom Fennewald, Emily Litz
February 21, 2019
Great Car I wanted. Price was right. The transaction was easy. The whole process probably took an hour including test drive. Look forward to going in and Car I wanted. Price was right. The transaction was easy. The whole process probably took an hour including test drive. Look forward to going in and having their associate show me All the features of the Crosstrek. More
by Mike
Employees Worked With
February 19, 2019
Service I needed new tires and would not go anywhere else. Great service is typical for this dealership. They are always courteous, professional and knowled I needed new tires and would not go anywhere else. Great service is typical for this dealership. They are always courteous, professional and knowledgable. That is why I always come back. More
by blindy
Employees Worked With
February 19, 2019
Knowledgeable and competent service. Fast! Even the new 2019 Ascent, with all its technology, is well-known to the Service team. After I described the problem I had to Sam Schwager he was ab Even the new 2019 Ascent, with all its technology, is well-known to the Service team. After I described the problem I had to Sam Schwager he was able to tell me immediately of the solution. Turns out that it was a user-induced problem (mine) and the fix was easy and quick. The trip brought me a solution and education. Due to the snow and cold the team was unable to wash the car - we'll get it done on the next visit! More
by dprintz
Employees Worked With
Sam Schwager
