The Autobarn Volkswagen of Countryside

Wrap it up, put a bow on it Great experience. Got the car I wanted (and then some) in record time, for the price I wanted with great customer service, to boot! Alex was a very Great experience. Got the car I wanted (and then some) in record time, for the price I wanted with great customer service, to boot! Alex was a very personable salesperson. I didn't feel pressured and thought he did an awesome job. I purchased a Subaru Outback, but it is not listed as a choice from drop-down menu in this rating app. More

Always Helpful It seems no matter which service tech I get he or she is fabulous. Helpful to explain everything, helpful in making my next appointment, helpful to m It seems no matter which service tech I get he or she is fabulous. Helpful to explain everything, helpful in making my next appointment, helpful to make sure I get any discounts coming to me. More

Excellent, accomdating and professional Josh was very attentive and professing when it came to providing all the service checks I requested and recommending only what was required. Many than Josh was very attentive and professing when it came to providing all the service checks I requested and recommending only what was required. Many thanks! Love my Subaru and the people who service it! More

Professional service The service provided at the Autobarn is always excellent. You are not hit with surprise charges. Your auto is worked on in a timely manner. My auto is The service provided at the Autobarn is always excellent. You are not hit with surprise charges. Your auto is worked on in a timely manner. My auto is always washed after service. More

Purchasing a car Both Tim, sales manager and Jay, salesman were extremely helpful, polite & knowledgeable. I wanted a new car, but without all the bells & whistles. Both Tim, sales manager and Jay, salesman were extremely helpful, polite & knowledgeable. I wanted a new car, but without all the bells & whistles. Jay immediately found me 3 choices, walked us out to look them over & I chose one of them. It was a perfect fit as it would have been the color combination I would have chosen. At no time was I pressured into selecting anything differently as Jay understood exactly what I wanted. The trade in process went very smoothly, as well as filling out all the paperwork. In the process of Jay taking the car back to have our plates put on it, he noticed a hesitation when starting the car. Immediately he took it to service to have a new battery put in it. Jay explained the car features in a manner that made it so easy for me to understand. I would highly recommend the place, Tim & Jay to anyone that asked for a recommendation. More

Quick Service I believe Joe is new but he was very nice and professional and very helpful. The waiting room was very crowded so I was expecting my car to be awhile I believe Joe is new but he was very nice and professional and very helpful. The waiting room was very crowded so I was expecting my car to be awhile. It was done much faster than i had thought it was going to be. More

Chris was Awesome This was my first time buying a car on my own and I was kind of dreading it, but Chris was great. He respected that during my first visit I didn't fee This was my first time buying a car on my own and I was kind of dreading it, but Chris was great. He respected that during my first visit I didn't feel comfortable making a purchase yet. He encouraged me to come back with my parents and he really sold the Jetta to me. I was torn between a Jetta and another car, but I think Chris really helped me with my choice to choose Volkswagen. My visits at the dealership were all around great experiences. More

Niko was great. Niko made the entire experience easy, from the test drive through the paperwork, everything went smoothly and I drove off with exactly what I wanted. Niko made the entire experience easy, from the test drive through the paperwork, everything went smoothly and I drove off with exactly what I wanted. Thanks! More

Great Service Every visit Great Service Dept Staff. Took care of all items and checked to make sure I was satisfied with their service. After washing the car looked new again. Great Service Dept Staff. Took care of all items and checked to make sure I was satisfied with their service. After washing the car looked new again. More

New car 30 day service to make sure that everything is working properly and all fluid levels are correct. As this is our 6th VW from this dealership, we've learned to expec to make sure that everything is working properly and all fluid levels are correct. As this is our 6th VW from this dealership, we've learned to expect world-class treatment. I had a cup of complementary coffee and a bag of chips, while waiting in the comfortable customer waiting area. It only took about 30 minutes even though they were very busy, and then I was back on the road. More