The Autobarn Volkswagen of Countryside

first service visit We just purchased our Outback from this dealer, we needed to have a remote start installed and it's 30 day free checkup. Our experience was Wonderful We just purchased our Outback from this dealer, we needed to have a remote start installed and it's 30 day free checkup. Our experience was Wonderful, our service advisor, Falicia Newton was GREAT, she did her job really well. The work was done on time and the free loaner was a treat. Everyone in service was very nice and we will be bringing our Subaru to this dealer for service. Keep up the good work! More

New car experiences This is the 4 th vw i bought directly or indirectly and each time has been decent, hence the coming back thing, car salesmen will forever be car sales This is the 4 th vw i bought directly or indirectly and each time has been decent, hence the coming back thing, car salesmen will forever be car salesman, this time i was fairly pleased with our salesmen, max, fairlt knowledgable, and easy to talk to More

Outstanding Caring staff, clean facilities, fast service an over all pleasant experience. Staff greated me with a smile when I walked in, and I was smiling when I Caring staff, clean facilities, fast service an over all pleasant experience. Staff greated me with a smile when I walked in, and I was smiling when I walked out. More

Excellent Service Received excellent customer service while my vehicle was in for repairs. Good communication from service representative. Overall a good experience, wo Received excellent customer service while my vehicle was in for repairs. Good communication from service representative. Overall a good experience, would recommend this facility. Thanks More

Oil and Filter , Tire Rotation / Friendly service reps - good explanations and guidance regarding costs and future needs. Please note on my computer file: Notify cust. before t Friendly service reps - good explanations and guidance regarding costs and future needs. Please note on my computer file: Notify cust. before topping off any fluids , $2:20+tax for WW fluid? Gee Whiz. Please get better bagels , last couple of times were mediocre. More

Subaru Certified Pre-Owned A family member had already arranged to drive 2 pre-owned cars. He arranged a time for me to also drive the cars. We had also done a test drive on th A family member had already arranged to drive 2 pre-owned cars. He arranged a time for me to also drive the cars. We had also done a test drive on the same make/model at another Subaru dealer. We had already done considerable online research. Good test drive, lots of questions and lots of answers. Purchase agreed., office/paperwork; fairly straight forward including all the transfer, title pages, etc. Newly washed car and keys handed over. Received a follow up call next day from Michael. Nice. Thank you. More

Great service The customer is top priority. The customers are updated as to the status if the work being done. Work is completed as quickly as possible. The customer is top priority. The customers are updated as to the status if the work being done. Work is completed as quickly as possible. More

Always a good experience Customer service here is excellent and the environment is comfortable. I appreciate they are dog-friendly. I couldn't be happier and would recommend Customer service here is excellent and the environment is comfortable. I appreciate they are dog-friendly. I couldn't be happier and would recommend others. More

Excellent service and great customer service with a smile Your dealership has been servicing my Subaru Outback since I bought the car from you back in 2008. I have great satisfaction, which is why I keep ret Your dealership has been servicing my Subaru Outback since I bought the car from you back in 2008. I have great satisfaction, which is why I keep returning. They have always done a great job and never left my car with grease anywhere. I am very particular and exceptionally immaculate about my car and after they work on it, it is always left spotless. I feel confident about driving my vehicle after it has been worked on. I have never had any doubt about my safety on the road after it has been worked on. Thank you! More

Excellent from start to finish. Staff and shop were organized, helpful and informative. I came for basic oil service change and tire rotation with follow up on brake noise. I asked t Staff and shop were organized, helpful and informative. I came for basic oil service change and tire rotation with follow up on brake noise. I asked them to refer to notes made during last visit and they provided me with confirmation. More