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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.8
686 Reviews
Call Service Center (708) 354-6600

686 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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September 25, 2025

Had a 10:30am appointment for an oil change. Took one and a half hours. If you make an appointment it should not take that long. 🤬 More

by bhanson955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2025

Excellent service exceeded expectations as always cars has been in several times check engine light and other issues tried som new parts hopefully this fixes it More

by Damur1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2025

Great service - good quality job done in the timely matter. Very polite and knowledgeable staff More

by Beatrice Jurgutis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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September 11, 2025

Julian was professional and kind with my Jetta Sport. Amazing kindness. Adrian and Nikola excellent care . I like the ambiance in Countryside VW. More

by mijatovicljubica925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2025

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers. More

by Joe Sepulveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Joe Sepulveda responded

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers.

September 02, 2025

We always have great service here at Subaru. Had oil changed, tire rotated, and one tire replaced due to nail in sidewall. More

by workingmandh
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
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July 26, 2025

Great customer service, great service techs. Very thorough diagnosis. Knowledgeable service team helps solved issues. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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June 27, 2025

Amazing service! !super fast and great customer service. Jonathan is the best he always make sure everything is done right and always so helpful. More

by Nnelidiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Great service every time for my forester. Efficient and professional. They take time to explain. More

by mindy57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Rogers
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May 20, 2025

Liars. They don't deserve to be in business. Once they take your money, everything change to state "Ok, we are good and done on this one. Now the only thing More

by bane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marek Hornik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fulfs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Regep
1.0
This rating includes all reviews, with more weight given to recent reviews.
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