Carlos Spizzirri
Service Advisor
The Autobarn Volkswagen of Countryside
6161 Joliet Rd
Countryside, IL 60525
102 Reviews
Write a Review102 Reviews of Carlos Spizzirri
February 28, 2026
I bought a pre-owned certified 2022 Tiguan in 11/2024. Months later an engine light came on, code PO491 (secondary air insufficient flow) They claimed they fixed it, but the light is back on giving th Months later an engine light came on, code PO491 (secondary air insufficient flow) They claimed they fixed it, but the light is back on giving the same code P0491, current mileage is 46,000 (est). 02/14/2026 I took it back up there and now they are denying my warranty coverage claiming cylinder failure and trying to charge me $6460.95. My diagnostic codes are P0491 secondary air injection system failure, not a cylinder failure (P030X). This is an emissions system issue and should be federally covered. Denial of coverage violates federal emissions law. This dealership is practicing fraudulent repair estimate, warranty denial, deceptive trade practices consumer fraud, and false representation. Do your due diligence when picking a dealership. More
Other Employees Tagged: Jonathan Smith
November 25, 2025
The dealership is the best I have ever come across service sales parts cashiers top to bottom. I’ve had my car in for the same repair several times we will see how it works out this time. service sales parts cashiers top to bottom. I’ve had my car in for the same repair several times we will see how it works out this time. More
November 23, 2025
They are the epitome of what service is and should be! Best of the Best! Best of the Best! More
Other Employees Tagged: Marek Hornik, Niko Vujanovich, Jonathan Smith, Ronald Regep , Manager Richard
October 08, 2025
Everyone at the dealership was professional. They explained exactly what the service issue was on my vehicle. It was a top-notch experience and I will bring my vehicle back there again. I also w They explained exactly what the service issue was on my vehicle. It was a top-notch experience and I will bring my vehicle back there again. I also will recommend them to anyone who has a service issue with their vehicle. More
September 25, 2025
Had a 10:30am appointment for an oil change. Took one and a half hours. If you make an appointment it should not take that long. 🤬 Took one and a half hours. If you make an appointment it should not take that long. 🤬 More
Other Employees Tagged: Jonathan Smith
September 22, 2025
Great service - good quality job done in the timely matter. Very polite and knowledgeable staff matter. Very polite and knowledgeable staff More
Other Employees Tagged: Jonathan Smith , Josh
September 11, 2025
Julian was professional and kind with my Jetta Sport. Amazing kindness. Adrian and Nikola excellent care . I like the ambiance in Countryside VW. Amazing kindness. Adrian and Nikola excellent care . I like the ambiance in Countryside VW. More
Other Employees Tagged: Jonathan Smith, Adrian Ochoa

