The Autobarn Volkswagen of Countryside - Service Center

I received an explanation of the work to be preformed, and cost. I was updated on the progress while I waited. Service personal were courteous and available to answer questions. and cost. I was updated on the progress while I waited. Service personal were courteous and available to answer questions. More

Jimmy was great. Our battery needed replacing, we came without an appointment and he quickly had it replaced and we were on our way. This was not a one time event- it is the norm for this team. They were without an appointment and he quickly had it replaced and we were on our way. This was not a one time event- it is the norm for this team. They were short two people, and were giving 125% to take care of all of the customers. More

Explained very well what was discovered to be wrong and the corrective fix. Suggested other maintenance items after review of vehicle . Told me cost up front, and was happy with quote. Kept me informed b the corrective fix. Suggested other maintenance items after review of vehicle . Told me cost up front, and was happy with quote. Kept me informed by telephone through whole process. Turn around time was great. More

Great service. Ronnie Haleem made sure my 80,000 hybrid tune-up was comprehensive and complete. Good communication throughout. 25 words are a lot. the end tune-up was comprehensive and complete. Good communication throughout. 25 words are a lot. the end More

Service was done quick and efficiently. Only negative was the car wash was not in opperation. Need to improve phone answering system. Very garbled, needs upgrading. the car wash was not in opperation. Need to improve phone answering system. Very garbled, needs upgrading. More

Great experience as usual. Subaru service team members have each others back and help each other out. COVID respectful - everybody wearing masks and socially distanced. Received a loaner for the afternoon have each others back and help each other out. COVID respectful - everybody wearing masks and socially distanced. Received a loaner for the afternoon without any hassle. More

We have had consistent, competent, professional and friendly service from both sales and service staff since 2016. We've had their care for warranty and non-warranty service work and have purchased th friendly service from both sales and service staff since 2016. We've had their care for warranty and non-warranty service work and have purchased three vehicles from them .... using the same, great salesman! More

Excellent help. Julian is a pro and a very nice guy. Appreciate his diligence. Service seemed a little long but his updates helped a lot. Appreciate his diligence. Service seemed a little long but his updates helped a lot. More

Fast! Comfortable waiting room. Not sure why you need a minimum of 25 words - almost made me discontinue my rating. Now I am just adding words minimum of 25 words - almost made me discontinue my rating. Now I am just adding words More

Quick, excellent service! I need an oil change and they were a able to accommodate me even without an appointment. Will be returning for any other car needs! were a able to accommodate me even without an appointment. Will be returning for any other car needs! More