The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
681 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Time for my Subaru Outback yearly checkup About a year ago,my sweetheart's mechanic handed a list of items totaling over $5,000.00 that I was told had to be done ASAP. I waited until now for About a year ago,my sweetheart's mechanic handed a list of items totaling over $5,000.00 that I was told had to be done ASAP. I waited until now for my 75,000 mile mark to have this checked out as I had ZERO trouble with my car. It turned out that everything on that list was not needed by my Subaru Service Team. I spent just under 3 hours getting my airbag Recall corrected along with a total headlights-to-taillights checkup. All I needed was my front and rear differential fluids changed out ---at my next oil change in mid-April. For those out there that are under the idea that all a dealer will do is find things that you don't need and charge you to the Moon and back for the work...this has NEVER been the case with Subaru Countryside. Musa took excellent care of me and checked everything I had on my list down to two small windshield chips that wont cause me any problems. I COULDN'T BE HAPPIER WITH THE TEAM RIGHT DOWN TO THE COMFY WAITING AREA.FULL OF GREAT FREEBIE SNACK AND COFFEE !!! More
Friendly and fast service. They kept me informed and offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. More
Great Experience I brought my car in for its 10,000 mile checkup and a recall involving a software correction. I had a 10:00 am appointment, and was given an estimate I brought my car in for its 10,000 mile checkup and a recall involving a software correction. I had a 10:00 am appointment, and was given an estimate of 2 hours to complete the work. It was completed within that time allotment. The waiting area was warm and friendly, with great treats and refreshments and the time passed quickly. Ronnie Haleem was extremely courteous and kept me updated on the progress of the work being performed. All in all, a great experience! More
Quick service Sal was great. They had me in and out in about an hour. I always come here for parts and service. The team is very fair with me. Sal was great. They had me in and out in about an hour. I always come here for parts and service. The team is very fair with me. More
Happy with my Subaru💗 Have been dealing with Autobarn Subaru since 1992. Have been very pleased with both sales and service on all my vehicles. 3 foresters, a Tribeca and Have been dealing with Autobarn Subaru since 1992. Have been very pleased with both sales and service on all my vehicles. 3 foresters, a Tribeca and 2 Outbacks. I feel it is important to have the car bought and serviced at the same location. It helps with the resale value, since the dealer has a good idea asto how that vehicle has been cared for. More
Quick, Efficient, Helpful I got a same-day appointment for an oil change which was completed while I waited, along with a couple of miscellaneous issues discovered while I was I got a same-day appointment for an oil change which was completed while I waited, along with a couple of miscellaneous issues discovered while I was there. Sam was pleasant, professional, and knowledgeable. He kept me informed and made me aware of future maintenance recommendations before I left.. More
Excellent customer service. Would recommend Autobarn Countryside to anyone. Staff are friendly, professional, helpful, courteous and efficient. The customer waiting area is always exceptionally clean an Countryside to anyone. Staff are friendly, professional, helpful, courteous and efficient. The customer waiting area is always exceptionally clean and well stocked with complimentary snacks and coffee at the push of a button. More
The Subaru Autobarn staff is always professional, knowledgeable, friendly and accommodating. Love the coffee bar and snack table, I don't mind waiting because of the WiFi 😀 knowledgeable, friendly and accommodating. Love the coffee bar and snack table, I don't mind waiting because of the WiFi 😀 More
great service I came in for the bottle replacement and they also did the recall sunroof and module and recoded the keys great work one again as usual I came in for the bottle replacement and they also did the recall sunroof and module and recoded the keys great work one again as usual More
My wife and I have purchased six new Volkswagens from this dealership over the years. From sales to service, we have enjoyed top quality. I am deducting one star, because I was called and told a valet wa this dealership over the years. From sales to service, we have enjoyed top quality. I am deducting one star, because I was called and told a valet was on the way to pick me up after the service. I waited at my front door for approximately one hour before the valley arrived. when I arrived at the dealership, they apologized and said they rerouted the valet. I was frustrated waiting so long at my front door. It would have been nice to have been given a call to advise me there would be a delay in my pick up by the valet. More