The Autobarn Volkswagen of Countryside - Service Center

Great Experience I brought my car in for its 10,000 mile checkup and a recall involving a software correction. I had a 10:00 am appointment, and was given an estimate I brought my car in for its 10,000 mile checkup and a recall involving a software correction. I had a 10:00 am appointment, and was given an estimate of 2 hours to complete the work. It was completed within that time allotment. The waiting area was warm and friendly, with great treats and refreshments and the time passed quickly. Ronnie Haleem was extremely courteous and kept me updated on the progress of the work being performed. All in all, a great experience! More

Quick service Sal was great. They had me in and out in about an hour. I always come here for parts and service. The team is very fair with me. Sal was great. They had me in and out in about an hour. I always come here for parts and service. The team is very fair with me. More

Happy with my Subaru💗 Have been dealing with Autobarn Subaru since 1992. Have been very pleased with both sales and service on all my vehicles. 3 foresters, a Tribeca and Have been dealing with Autobarn Subaru since 1992. Have been very pleased with both sales and service on all my vehicles. 3 foresters, a Tribeca and 2 Outbacks. I feel it is important to have the car bought and serviced at the same location. It helps with the resale value, since the dealer has a good idea asto how that vehicle has been cared for. More

Quick, Efficient, Helpful I got a same-day appointment for an oil change which was completed while I waited, along with a couple of miscellaneous issues discovered while I was I got a same-day appointment for an oil change which was completed while I waited, along with a couple of miscellaneous issues discovered while I was there. Sam was pleasant, professional, and knowledgeable. He kept me informed and made me aware of future maintenance recommendations before I left.. More

Excellent customer service. Would recommend Autobarn Countryside to anyone. Staff are friendly, professional, helpful, courteous and efficient. The customer waiting area is always exceptionally clean an Countryside to anyone. Staff are friendly, professional, helpful, courteous and efficient. The customer waiting area is always exceptionally clean and well stocked with complimentary snacks and coffee at the push of a button. More

The Subaru Autobarn staff is always professional, knowledgeable, friendly and accommodating. Love the coffee bar and snack table, I don't mind waiting because of the WiFi 😀 knowledgeable, friendly and accommodating. Love the coffee bar and snack table, I don't mind waiting because of the WiFi 😀 More

great service I came in for the bottle replacement and they also did the recall sunroof and module and recoded the keys great work one again as usual I came in for the bottle replacement and they also did the recall sunroof and module and recoded the keys great work one again as usual More

My wife and I have purchased six new Volkswagens from this dealership over the years. From sales to service, we have enjoyed top quality. I am deducting one star, because I was called and told a valet wa this dealership over the years. From sales to service, we have enjoyed top quality. I am deducting one star, because I was called and told a valet was on the way to pick me up after the service. I waited at my front door for approximately one hour before the valley arrived. when I arrived at the dealership, they apologized and said they rerouted the valet. I was frustrated waiting so long at my front door. It would have been nice to have been given a call to advise me there would be a delay in my pick up by the valet. More

quickly handled our problem Got me in quickly with an urgent issue. They are always polite, friendly, and respectful. Communicate well and are efficient. Very pleased with the se Got me in quickly with an urgent issue. They are always polite, friendly, and respectful. Communicate well and are efficient. Very pleased with the service. More

Once again Sam took excellent care of me and this week the shop seemed even better. I’m sure it’s because Emily was there. But Sam made sure I had a loaner ready, got all the pricing in line as quoted, an the shop seemed even better. I’m sure it’s because Emily was there. But Sam made sure I had a loaner ready, got all the pricing in line as quoted, and is so personable and caring. Not easy to find this kind of service. Totally worth the drive from Warrenville to Countryside!! More