The Autobarn Volkswagen of Countryside - Service Center

Great communication Everything went smoothly. I appreciate the detailed updates from Musa. And the waiting room is always pleasant and well-equipped. Too bad there wer Everything went smoothly. I appreciate the detailed updates from Musa. And the waiting room is always pleasant and well-equipped. Too bad there were no December service specials for service. More

Why I keep coming back This is the SEVENTH Volkswagen I've leased & all but the first was from Autobarn VW Countryside. Apparently, I love me these VWs, but more evident is This is the SEVENTH Volkswagen I've leased & all but the first was from Autobarn VW Countryside. Apparently, I love me these VWs, but more evident is that the people at Autobarn VW in Countryside keep me coming back, time after time. I've had only 4 sales people in the last 13 years (!) & they've all been terrific. Not your typical "car salesmen" (yes, they've all been men), they don't wheel-n-deal, they are considerate, respectful & talk with you, not AT you. The latest (just yesterday) was Abe Hamed (accompanied by Marek Hornik, who was very easy-going & friendly as well) . Abe is thorough, friendly, yet professional, listens carefully & was a pleasure to deal with. I brought my previous VW in for service yesterday, which I should comment on too. The folks (especially Ronnie) in the Service Department at this dealership are top-notch & are so pleasant & friendly. They keep you apprised of the status of your service & the waiting area is well-appointed to make the time go by. I wasn't planning on getting a new car/lease just yet, but was pretty much eased into it, not forced one bit. It really was easy. Abe didn't ever leave me for very long, kept me updated, explained all I needed & gave me a good deal. And a color I didn't even know existed! Habanero Orange! (I usually don't get excited over car colors, but this ... wow!) Many thanks to Abe & all of you over at Autobarn VW Countryside! I'll be back! More

Great Service I appreciate the ease of making an appointment and help with planning out the maintenance I need for our Subaru at this time. Thank you Dale! I appreciate the ease of making an appointment and help with planning out the maintenance I need for our Subaru at this time. Thank you Dale! More

First time there for service. Service personal were welcoming and quick to help me out. Did not have a long wait to get my service completed. welcoming and quick to help me out. Did not have a long wait to get my service completed. More

I have been going to this dealership for my oil change for over 10 years now , they are very helpful and doing a great job every single time,, for over 10 years now , they are very helpful and doing a great job every single time,, More

Responsive To An Issue That Happened This morning I had an issue with my Subaru Forester and drove to The Autobarn in Countryside. The service advisor, Samuel Schwager, was honest and re This morning I had an issue with my Subaru Forester and drove to The Autobarn in Countryside. The service advisor, Samuel Schwager, was honest and responsive. He clearly had my best interest in mind. The issue was resolved promptly and efficiently by the excellent mechanic, Robert. More

I came in for an oil change and tire rotation. I also had a concern about a sound I was hearing. Jonathan was wonderful - he Acknowledged my concern and took care of it. He also gave me timely updates on the a concern about a sound I was hearing. Jonathan was wonderful - he Acknowledged my concern and took care of it. He also gave me timely updates on the progress. I cannot praise Jonathan and the service he provided enough. Anything car related always seems like a headache to me, but Jonathan made it painless. Thank you. More

Would definitely recommend this service department! Ronnie was extremely polite and informative. He kept me posted on what was going on with my car and made sure the issue was resolved. My car has been Ronnie was extremely polite and informative. He kept me posted on what was going on with my car and made sure the issue was resolved. My car has been perfect ever since! More

Jonathan was great Communication with Jonathan was great and service was as expected and timely. Jonathan communicated what was covered under the 20K plan and what wasn Communication with Jonathan was great and service was as expected and timely. Jonathan communicated what was covered under the 20K plan and what wasn't and let me know about tire plan. More

Excellent service. Everyone was friendly and professional. I’ll be back for future service. The wait area was clean and comfortable with coffee, snacks and WiFi. professional. I’ll be back for future service. The wait area was clean and comfortable with coffee, snacks and WiFi. More