
The Autobarn Volvo Cars of Oak Park
Oak Park, IL
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We saw a used S60 online and went in for a test drive. We were able to check out the car with no pressure. We later decided to buy the car, we compared prices on many sites and the price was great. We made a were able to check out the car with no pressure. We later decided to buy the car, we compared prices on many sites and the price was great. We made an appointment to purchase the car and the purchase was fast and easy. All the staff were friendly and efficient. Our sales consultant Firas was exceptionally nice and helpful. He spent time after the sale to help me set up the Volvo app and sync my phone to the car, an extra bonus. More
What a good experience - I did everything online and went in - the sales person was prepared with everything ready to go and the finance work was done - price was exactly what was stated! in - the sales person was prepared with everything ready to go and the finance work was done - price was exactly what was stated! More
By far the best Volvo dealership in Chicagoland! It was definitely one of the smoothest and easiest car buying experiences I have had. Everyone from finance to sales, to service at this dealership has grea definitely one of the smoothest and easiest car buying experiences I have had. Everyone from finance to sales, to service at this dealership has great customer service and is so easy to work with. They really value their customers. Everyone was professional, kind, and helpful. Jay Conley was my salesperson and he was great to work with! He was very informative with my initial questions and so helpful with the delivery of my vehicle. Great experience! Thank you! More
The most knowledgeable, professional, and friendly of all the area Volvo dealerships. Firas is a terrific sales person who makes the car purchase process seamless and fun. the area Volvo dealerships. Firas is a terrific sales person who makes the car purchase process seamless and fun. More
Very knowledgeable and friendly. Made me feel welcomed in their waiting room space. Got me in and out much sooner than expected. Answered my service follow up questions in a timely manner. in their waiting room space. Got me in and out much sooner than expected. Answered my service follow up questions in a timely manner. More
This was very disappointing…. We do not live close to the dealership and the 2 times that we went out, they had us wait in the waiting room for 4+ hours….. never oriented us on the vehicle (perhaps our sales dealership and the 2 times that we went out, they had us wait in the waiting room for 4+ hours….. never oriented us on the vehicle (perhaps our salesman was not trained on the car)… our salesman only offered to sync up my cell phone to the car. He was not able to answer most of my questions - Volvo OnCall trained me on everything else. My salesman told me that I needed to subscribe to VolvoOnCall, but the agent told me that it’s a free service for 4 years. Redeeming the ChargePoint credit was not a good experience also - eventually I worked with corporate and they had everything resolved within 3 days. The team seems more interested in making sales and not much interest in customer service……. Corporate has been great to work with. I hope improvements can be made at the dealership. More
Marc Kubil was very helpful and explained everything clearly. Car was ready at a timely manner . Very professional . Will come back again when I need service clearly. Car was ready at a timely manner . Very professional . Will come back again when I need service More