
The Autobarn Volvo Cars of Oak Park
Oak Park, IL
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Knowingly sold brand new car with damaged paint on hood without disclosing it. Follow up from Sales and Management was poor. Service experience with Robert Fellows was excellent. This is my third new Volv without disclosing it. Follow up from Sales and Management was poor. Service experience with Robert Fellows was excellent. This is my third new Volvo purchased since 2015. The first from The Autobarn Volvo Cars of Oak Park. This was the worst overall sales experience by far. More
Will was very helpful on the phone prior to our visit and Firas helped us navigate the process of purchasing of our new car. Firas was kind, genuine, and knowledgeable. We would definitely choose to come ba Firas helped us navigate the process of purchasing of our new car. Firas was kind, genuine, and knowledgeable. We would definitely choose to come back again in the future! More
Robert Fellows has always looked out for our best interests. This is not exclusive to us I witnessed his taking great care with two other clients. Both were older and female. His care and concern interests. This is not exclusive to us I witnessed his taking great care with two other clients. Both were older and female. His care and concern for them as well as their pocket book was indeed impressive. Very detailed on what they needed now and what wasn't necessary at this time. They were at ease with him and clearly trusted him. This trust looked like it was cultivated over multiple visits. Thank you More
We left with a charge not fully charged and have no idea about the features of the car. Can not get a Evgo card and charger is backordered Nobody seems to know how to help Firas was nice and we were i about the features of the car. Can not get a Evgo card and charger is backordered Nobody seems to know how to help Firas was nice and we were in a rush, but the fact that we are having difficulties charging the car is a problem More
The whole service department is polite and deals with my service needs in a timely way. The waiting area is pleasant. I have know Mark the service manager and Robert service department personnel for over 30 service needs in a timely way. The waiting area is pleasant. I have know Mark the service manager and Robert service department personnel for over 30 years. More
Thanks, Jamir and team! I was greeted promptly upon arrival. Team started work early, and was done ahead of schedule. It was a pretty good day at the dealership. arrival. Team started work early, and was done ahead of schedule. It was a pretty good day at the dealership. More
Thank you for the great service! Marc was prompt addressing the issues with my car. I have been coming to the service department for 10 years and will keep coming back. addressing the issues with my car. I have been coming to the service department for 10 years and will keep coming back. More