The Autobarn Volvo Cars of Oak Park

My service at Autobarn Volvo Cars of Oak Park is always excellent. From the greeting when I first arrive to when I pick up my car, it is always excellent. I am greeted promptly and with a smile when I arri excellent. From the greeting when I first arrive to when I pick up my car, it is always excellent. I am greeted promptly and with a smile when I arrive, the service representatives really listen to what you have to say even when you can only say "I'm hearing a noise". Then you get a call that explains everything to you in detail and the service rep also discusses ideas for saving money. When they call you to tell you your car is ready, they let you know that the car is being washed and will be ready in a specific period of time. I appreciate that they value my time. The clerk a the cash out window is also very friendly and patient and never make you feel rushed. The porter delivers your car so that you don't have to maneuver it out of tight parking spaces and sets you up to just hop in and drive away. I have been a very happy and satisfied client of the Autobarn since 2006. More

Robert when above and beyond so that I would be able to pick up my car at my convenience. When I picked up my car I was so appreciative that it was washed! I am only sorry that I do not know Roberts last pick up my car at my convenience. When I picked up my car I was so appreciative that it was washed! I am only sorry that I do not know Roberts last name, so I gave high marks to both Roberts I see listed. More

Jimmy's a good salesman. He is well informed about his product. He's also on top of his inventory. Annoying country music was piped through the sales area for the entire two hours of my visit. I do product. He's also on top of his inventory. Annoying country music was piped through the sales area for the entire two hours of my visit. I doubt if this music is preferred by most customers! During my purchase process, my trade-in quote was poorly developed. .I felt like a cheap trick had been played on me inorder to diddle me out of a fair trade in allowance. This tactic could've easily been a dealbreaker if I hadn't persisted in demanding a fairer appraisal. I'd done my homework. Your appraiser had been careless or just manipulative at my expense. On the bill of sale there were initial errors. Existing milage was off by 3000 miles.. This was corrected after I brought it to the business office's attention. It would be helpful if at least some people on the sales staff were skilled with electronic devices like iPhones. We fumbled around with problems in this area for too long. Remember, you're selling premium cars. Customers should get premium services. Training with your sales team might create a more .positive and welcoming atmosphere, overall. A few more sales women selling cars might pep the place a little! Bob Mathes More

Firas was very easy to work with and transparent. Answered all of our question quickly and to our satisfaction. Negotiation was not drawn out and quite simple really. Finance department was very e Answered all of our question quickly and to our satisfaction. Negotiation was not drawn out and quite simple really. Finance department was very efficient with a great interest rate. Pleasurable experience overall. More

Mark K provided great service. Low key, honest interaction. Great experience beginning to end! Nothing else to add I am a man of few words. interaction. Great experience beginning to end! Nothing else to add I am a man of few words. More

Jamir was very helpful when I brought in my S-40 for service. He explained the work that was being done and was able to address a problem with license plate holders that were difficult to remove. service. He explained the work that was being done and was able to address a problem with license plate holders that were difficult to remove. More

Jim Hansen and Jay Conley were extremely helpful and professional. We would highly recommend them and your dealership to our friends and family! Nick was very helpful as well during the transaction. professional. We would highly recommend them and your dealership to our friends and family! Nick was very helpful as well during the transaction. More

Great service department. I always have a great experience. They offered a loaner for another time when it was clear that my car needed more attention. experience. They offered a loaner for another time when it was clear that my car needed more attention. More

Thank you for the attention and service to my auto on 3/1/21 It was an emergency for my personal needs and transportation. I appreciate the quick turn around with the testing (thank you, Jamir & techni 3/1/21 It was an emergency for my personal needs and transportation. I appreciate the quick turn around with the testing (thank you, Jamir & technician). The pricing for repairs is a bit much for my budget. More

Excellent, smooth experience for my 20,000 mile service. These guys were great when I bought my car here and I'm very comfortable bringing it here. These guys were great when I bought my car here and I'm very comfortable bringing it here. More