
The Autobarn Volvo Cars of Oak Park
Oak Park, IL
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
Excellent customer service so very helpful Marc explain everything to me so clearly he make sure I understand what’s going on. It’s always a pleasure to come to Volvo of Oak Park best service department ev everything to me so clearly he make sure I understand what’s going on. It’s always a pleasure to come to Volvo of Oak Park best service department ever. Thank you More
Autobarn Volvo has always provided excellent service whenever I needed to have my car serviced. Everyone is courteous and the service department gives easy to understand repair work. whenever I needed to have my car serviced. Everyone is courteous and the service department gives easy to understand repair work. More
We are from Michigan, and were looking for a specific vehicle. We noticed that there was a few of them that were in the Chicago area, so we made a overnight trip to look at a few. After looking at a few, vehicle. We noticed that there was a few of them that were in the Chicago area, so we made a overnight trip to look at a few. After looking at a few, and even going to to Wisconsin for one. We were not happy with the ones we looked at or a certain sales manager we had to deal with (he must of thought we were stupid) so we decided to head back home. There was one that we really liked at the Autobarn Volvo of oak park dealership but it was a little more than we wanted to pay, and when my wife talked to them it seemed like they wouldn't budge on the price. We decided to just go look at it to see how it compares with the others we looked at. We almost didn't stop because traffic was so bad, and we were running late to get back home without a new car. When we got to the dealership we couldn't find the car so we drive around the building to see if it was in the back. We got around back and realized we couldn't get through and had to turn around to get back out. It was so tight back there that I had to get out of the car and direct my wife to help her get turned around. We thought we would just leave and go home. Instead, we got out and went inside and asked about the car. The sales man we talked to on the phone was there and let us take the car for a ride. We drive it around a little but decided to not go far and brought it back because we couldn't afford the price. We got back and talked to the sales man. We told him we liked it but we couldn't afford it. He then asked us what we could afford, so we told him. I said please don't come back with a higher number, just tell us you can't do it and we will go. He told us "your time is valuable, my time is valuable I will not waste any of it" he went back and talked to his manager, explained out situation, and came back out to us. He then said " we'll do it". I was shocked, I couldn't believe it. He didn't come out with a higher price, he didn't argue with us, he didn't pull any of the salesman tricks they use, nothing! We said we'll take it! To think we were just gonna skip it at first and just go home. Thank you Firas Alqahef for a pleasant experience while looking for a new to me car. You were awesome. You treated us with respect and worked with us to get a great deal on a new to me car. Keep up the good work. More
My experience with Lorena was incredible. She was quick, no hassle, genuine, and extremely helpful. She was able to get me into my dream car without any back and forth negotiating price. She listened and ma no hassle, genuine, and extremely helpful. She was able to get me into my dream car without any back and forth negotiating price. She listened and made it happen. I can’t be thankful enough for her spectacular customer service More
Clean friendly dealership with good customer service. The car washes are a great feature. After waiting for service you rarely have time to stop again. car washes are a great feature. After waiting for service you rarely have time to stop again. More
I brought my 2007 S60 in for the 120,000 mile scheduled maintenance. Robert was my Service Advisor. He ensured a thorough inspection was performed on my vehicle and made recommendations for additional wo maintenance. Robert was my Service Advisor. He ensured a thorough inspection was performed on my vehicle and made recommendations for additional work that would eventually need to be done. I appreciate the honest and fair diagnosis and recommendations as well as the Discount! More
Brought my older XC70 here for service and had a great experience! Everyone I've spoken to in the service department is really friendly, organized, and informative. You know your car is in great hands. experience! Everyone I've spoken to in the service department is really friendly, organized, and informative. You know your car is in great hands. More
These guys are great. This was my fourth purchase from them and they continue to provide top notch professional and friendly service. There is a reason I keep coming back! them and they continue to provide top notch professional and friendly service. There is a reason I keep coming back! More
Always receive great service from Autobarn of Oak Park!!! I take all my Volvo’s there and I am very happy the work they do to keep my cars running well. I take all my Volvo’s there and I am very happy the work they do to keep my cars running well. More
I brought my XC70 for a check up on my brakes. Volvo had a free checkup with a 20% discount on any work. The XC70 was diagnosed and I was informed that I did not need any work on them. Which was nice to k a free checkup with a 20% discount on any work. The XC70 was diagnosed and I was informed that I did not need any work on them. Which was nice to know. I also had an oil change. I was happy and will return for any other work. More