The Autobarn Volvo Cars of Oak Park

Excellent service The service I received was excellent, after fix the problem he ask me if he can keep the car for more day just to made sure everything is ok The service I received was excellent, after fix the problem he ask me if he can keep the car for more day just to made sure everything is ok More

Continued great, friendly service dept! Work done exactly as quoted. Car completely cleaned inside and out when returned. Would recommend them to any of my friends. exactly as quoted. Car completely cleaned inside and out when returned. Would recommend them to any of my friends. More

HANDS DOWN THE BEST VOLVO DEALERSHIP IN THE MIDWEST I went to 5 Volvo dealerships in the area and Rodney was an instant stand-out. Professional and courteous, never pressured and was happy to test driv I went to 5 Volvo dealerships in the area and Rodney was an instant stand-out. Professional and courteous, never pressured and was happy to test drive many vehicles before I decided. He made sure everything was done before the sales completion. I had a couple of minor issues after the sale and he came through with NO HESITATION. This is a man of his word. There is no better feeling than being assisted with such value and kindness. Nick, Tim and their runner were all pleasant even at month-end and while keeping them after hours to finalize the deal. These are my guys, I'll recommend this dealership over other dealerships in the area because their level of professionalism from sales, financing to service is STELLAR. More

Excellent service !!For me communication is the key , Excellent service !! For me communication is the key , service advisor call me every day with the status , after fix the problem he ask me if he can Excellent service !! For me communication is the key , service advisor call me every day with the status , after fix the problem he ask me if he can keep the truck for more day just to made sure everything is ok More

Exceptional service orientation! Every team member I encountered yesterday at Autobarn Volvo of Oak Park demonstrated an outstanding focus on service and helpfulness. Although my vi Every team member I encountered yesterday at Autobarn Volvo of Oak Park demonstrated an outstanding focus on service and helpfulness. Although my visit was unscheduled, they responded to me quickly and assured me they could address my problem. Two different waiting areas were offered, and both were clean, comfortable, and equipped with beverages and fresh fruit. My experience yesterday was consistent with my only other experience at this location, so I am convinced there is truly an institutional focus on service, which is much appreciated. I was very impressed that they sent a text message this morning to ask if I needed anything more, or if my problem was resolved. Quite wonderful follow-up. More

Great experience as always with Oak Park Volvo. I was able to bring the car in when convenient and the communication was top notch from Robert. able to bring the car in when convenient and the communication was top notch from Robert. More

Clean facility and Robert Fellows was very pleasant and clear. The cost of parts and labor was very high, but the work was done well. clear. The cost of parts and labor was very high, but the work was done well. More

I dropped my car off to review my broken trunk. dropped my car off to review my broken trunk. I was kept informed about the cost and repairs that were needed throughout the day. I like the ease o dropped my car off to review my broken trunk. I was kept informed about the cost and repairs that were needed throughout the day. I like the ease of drop off and pick up. More

Good but not totally satisfactory Check why rear light warning message come on and why car screeching/whistling intermittingly when at idol. The warning light still comes on after r Check why rear light warning message come on and why car screeching/whistling intermittingly when at idol. The warning light still comes on after repairs made. More

Third Time for Same Problem - Horrible Communication In at 8:30 AM for third time for the same issue. Service rep told me he'd have info for me by 11:30 AM. Never called back so I called at 1:00 PM only In at 8:30 AM for third time for the same issue. Service rep told me he'd have info for me by 11:30 AM. Never called back so I called at 1:00 PM only to find out car was being driven to replicate the issue. Service rep told me he'd have info for me shortly. Never called back again so I called at 2:30 PM and left a message. Called again at 3:00pm and told car was repaired, same issue corrected from prior two visits. Went to pick up car as it was just going through the wash. Another service rep told me it would be a couple minutes. After standing around for ten or more minutes, the cashier finally went to find out what was taking so long and told me it was coming out soon. More