
The Autobarn Volvo Cars of Oak Park
Oak Park, IL
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frustrating from start to finish Jan made the appt. for me (recall and maintenance) and promised a loaner. When I brought the car in Jameer (don't know the spelling) said she did no Jan made the appt. for me (recall and maintenance) and promised a loaner. When I brought the car in Jameer (don't know the spelling) said she did not request a loaner for me. But he did get it for me. When I said my A/C seems inadequate he said will check BUT IT'S A YEAR OLD CAR so it won't be as "new"...at 3400 miles driven this Volvo is not supposed to have good A/C anymore??? Wow. It was checked and they said it's OK. I have no problem with that. He said they will call when the car is ready, the work should take 2.5 hours. At 6:30 PM I finally became desperate and called to ask what going on. I was told the car is ready and please rush as we are closing at 7:00 PM. Unbelievable. More
Honest & Helpful Jamir (apologies if the spelling of his name is incorrect) pointed out an issue with the elbow of my left front tire area (CV BOOT) that was torn and Jamir (apologies if the spelling of his name is incorrect) pointed out an issue with the elbow of my left front tire area (CV BOOT) that was torn and showed me the difference of how it should look by comparing it to the right side upon my request. My wish from ALL the service employees is that they take the initiative to show us the problem instead of having to request to see it. It's not only a matter of trust, It's also a matter of educating us about our cars to establish the trust necessary to continue to grow the relationship. After all, when are done with the purchase of our vehicle our continued relationship and any referrals depends on how we are treated by the service department....I will add that Jamir was great! No issues with him whatsoever!! More
Very positive Customer service experience was well executed from initial appt setup to provision of a loaner vehicle to Mark calling to explain the reasons why chec Customer service experience was well executed from initial appt setup to provision of a loaner vehicle to Mark calling to explain the reasons why check engine lift was engaged More
Very Professional I have taken my car to be serviced at Autobarn Volvo for many years. The professionalism and knowledge of the customer agents is extremely high, matc I have taken my car to be serviced at Autobarn Volvo for many years. The professionalism and knowledge of the customer agents is extremely high, matched by the work of the mechanics. More
Great experience The salesperson that we dealt with was friendly, patient, knowledgeable, made the buying experience very easy and pleasant. Also the staff member tha The salesperson that we dealt with was friendly, patient, knowledgeable, made the buying experience very easy and pleasant. Also the staff member that showed us how to use the electronics was extremely helpful. More
Easy process, No pressure I knew the type of car that I wanted, I just hadn't decided on the make. I was given the opportunity to drive my certified Volvo T8 overnight. It wa I knew the type of car that I wanted, I just hadn't decided on the make. I was given the opportunity to drive my certified Volvo T8 overnight. It was instant love. I still hadn't made up my mind, but after a few more test drives of other cars, I knew that I had found the one. The whole process was smooth from start to finish, and Jay was a supportive salesman. No pressure, answering all of my questions. After a week of ownership, I'm a happy camper! More
Great car buying experience! I would highly recommend the Autobarn Volvo of Oak Park to anyone looking for a car. Make sure you ask for Rodney Garmon, who was absolutely fantastic I would highly recommend the Autobarn Volvo of Oak Park to anyone looking for a car. Make sure you ask for Rodney Garmon, who was absolutely fantastic throughout the whole process. Very knowledgeable, answered all my questions and let me take the car for the weekend to test drive it. Pricing is very fair and transparent. All the staff I had a pleasure to meet there was great. I love my Volvo V60. Can’t wait to buy another one from Volvo of Oak Park. More
A dealership I can Trust I bought my first vehicle with Autobarn Volvo Cars of Oak Park in 2016. I was very anxious, yet they made like I was family. The manager Richard Kirkp I bought my first vehicle with Autobarn Volvo Cars of Oak Park in 2016. I was very anxious, yet they made like I was family. The manager Richard Kirkpatrick made feel welcome as soon as I walked in. Richard introduced me to Rodney Garmon who was extremely helpful. Since, I was a new in the auto buying industry, Rodney was extremely patience with me. He answered all my question and trust me there were plenty. Hence, when I needed to purchase another vehicle in 2018. There was no doubt, I knew The Autobarn Volvo Cars of Oak Park was the place to go. I still received the same wonderful customer service from 2016. I recommend the The Autobarn Volvo Cars of Oak Park to everyone. More
Best service around! 5 star service from the time you arrive until the the time you leave. Just plain old fashioned honest personalized service. A great all around experie 5 star service from the time you arrive until the the time you leave. Just plain old fashioned honest personalized service. A great all around experience. More
Great Service Marc Kubil always takes great care of us. He remembers our names, my family's names, and knows that we need to get back to work. He got the car in a Marc Kubil always takes great care of us. He remembers our names, my family's names, and knows that we need to get back to work. He got the car in and out of service quickly. He also always gives me options to save money where I can. The work is always top notch. More