The BMW Store

Never buying a car anywhere else! This was my second time buying a car from Nick Norman at the BMW store. Exceptional and knowledgeable as always! He treats you like family, makes sure This was my second time buying a car from Nick Norman at the BMW store. Exceptional and knowledgeable as always! He treats you like family, makes sure you are making informed decisions and doesn't press you on anything! Instead of just "selling" a car, Nick takes the time to get to know your needs and presents you with the perfect car just for you. This was my first time working with Jemar in finance, and he was super kind, very detailed and explained all paperwork to me. Greatest dealership and sales team EVER! More

Stress Free Purchase As the title says, stress free, really relaxed and no pressure. Nick was our salesman was great, really down to earth, honest and didn't make me feel As the title says, stress free, really relaxed and no pressure. Nick was our salesman was great, really down to earth, honest and didn't make me feel pressured about my purchase. Over all made everything a really easy process. Really great guys there, highly recommend. More

Great experience! Second Mini from this dealership, I went in for a service call and a particular pre-owned certified Mini caught my eye. My wife is concerned with bei Second Mini from this dealership, I went in for a service call and a particular pre-owned certified Mini caught my eye. My wife is concerned with being able to get around in the snow and with this Mini being an Paceman ALL4 I was hopeful that it would meet her needs. We came back the next day for a test drive and she loved it. Thanks for helping us to get into a car that gives my wife peace of mind while being sporty as well. More

AWESOME BUYING EXPERIENCE AGAIN This is the 2nd BMW that I have bought in 3 years from the BMW Store. Dean has always given me the best prices and very informative on the BMW models This is the 2nd BMW that I have bought in 3 years from the BMW Store. Dean has always given me the best prices and very informative on the BMW models. Also he done a phenomenal job designing a X5 for my wife. Conor also done a fantastic job getting our financing together and got us out quickly. Thanks BMW Store for making our recent purchase easy. More

BEST GUY EVA! So let me take a bit of time to wax sincere about Jay Sofranec ant the folks at cincinnati mini. The first time i met jay was about 2007 and i was loo So let me take a bit of time to wax sincere about Jay Sofranec ant the folks at cincinnati mini. The first time i met jay was about 2007 and i was looking for a small car for my wife, Jay was fantastic, he showed us every car on his lot, went through every car he was getting in and all the cars he could get from other dealers. with no pressure to close the deal he spent the better part of the day catering to our needs. I didn't buy a car from him (wanted to but not in the budget at the time). He NEVER hit us with the pressure. The second time I saw him was THREE YEARS later and my wife and I felt like it was in our budget to upgrade her VW to the mini we really wanted. Jay once again spent the better part of 5 yours letting us go and drive almost every configuration of mini on his lot. We ended up with a 2010 cooper turbo. best car i've ever owned, never got out of it without a grin on my face. The after purchase experience at MINI is always a pleasure, they really know how to treat a customer right. So recently I needed to purchase a new vehicle for my business. on a whim i went to see Jay at Mini to see what he may have, while he was helping some other customers i found a perfect used countryman. I told jay i would like to buy it no need to test drive. The car had not yet been through inspection so he could not deliver the car that day. I made an appointment for a few days later and as always the team at Cincinnati mini had everything completely ready for me. Jay spent a good couple of hours making the delivery process go smoothly and making sure my wife (the primary driver of this car) knew exactly how everything worked before we left. I am looking forward to my first service visit just so i can enjoy their service. Jay Sofranec is the best car guy i have ever worked with and i am already planning to get my next car from him. More

Awesome car buying experience. Chris is extremely knowledgeable about the BMW brand. He thoroughly (and patiently) answered my many questions and demonstrated the car's functionalit Chris is extremely knowledgeable about the BMW brand. He thoroughly (and patiently) answered my many questions and demonstrated the car's functionality both in the showroom and on the test drive. The decision to buy was an easy one, made with no pressure whatsoever. I rate this as the easiest car purchase I have ever made! More

Bought a Used Car - Treated Like I Bought a New BMW We bought a lower priced used Toyota Corolla from the BMW Store this fall. Mat Swartz and the whole team treated us like we were buying a new BMW. Gre We bought a lower priced used Toyota Corolla from the BMW Store this fall. Mat Swartz and the whole team treated us like we were buying a new BMW. Great experience! More

Nick did a great job! This is my first BMW and Nick did an impressive job making it happen for me. He did everything he said he would, and went above and beyond to make th This is my first BMW and Nick did an impressive job making it happen for me. He did everything he said he would, and went above and beyond to make this a very positive experience. Certainly my best experience ever in purchasing a vehicle. Thanks Nick! More

"The third BMW I bought here. Outstanding once again." I have been a customer since 2010. I will continue to return not only because BMW makes an outstanding product but because the sales and service team I have been a customer since 2010. I will continue to return not only because BMW makes an outstanding product but because the sales and service team are exceptional. The attention to detail by the BMW Store has made every purchase and delivery a perfect experience. More

Excellent experience! Chris was extremely knowledgeable, very patient with my need to drive a bunch of different models and very pleasant to work with. Loved the experienc Chris was extremely knowledgeable, very patient with my need to drive a bunch of different models and very pleasant to work with. Loved the experience and love my new car! More