The BMW Store

Joe is always helpful to me when I come in for service. Looking forward to the next time Looking forward to the next time More

Joe is always professional, polite , and very helpful , I feel like he always goes above and beyond feel like he always goes above and beyond More

I had a fantastic experience with The BMW Store Service Center. From start to finish, the entire team was professional, knowledgeable, and genuinely committed to providing outstanding customer service. Th Center. From start to finish, the entire team was professional, knowledgeable, and genuinely committed to providing outstanding customer service. They took the time to provide expert guidance and patiently answered all of my questions with thorough, easy-to-understand explanations. I never felt rushed or pressured, and I truly appreciated their honesty and transparency throughout the process. They also went out of their way to accommodate my schedule, making the service experience as convenient as possible. Most importantly, they treated my car with exceptional care and went above and beyond to ensure everything was done right. It's not always easy to find a service center that is both honest and trustworthy, but The BMW Store Service Center has earned my confidence. I highly recommend them to anyone looking for knowledgeable technicians, outstanding customer service, and a team that truly cares about both their customers and their vehicles. More

I was very unhappy with my most recent service I received. This has not been the case in the past. I brought my car in to be repaired but all that was done was to run some diagnostics. However, w received. This has not been the case in the past. I brought my car in to be repaired but all that was done was to run some diagnostics. However, when the test that was run identified no particular problem the service department declared that the car was fine without checking the original problem which triggered the service call to begin with. The car was throwing the same error message that I was originally getting before I was even home. I waited over 3 weeks for my service call. Now I have to wait another week to bring the car back in so it can be “fixed” again. I had even asked whether my original problem had been fixed and was told in a vague sort of way that it had when it was not. I am very disappointed. More

I dropped my car off for scheduled maintenance. They completed the eork fastest than they predicted. I especially appreciate their video update sharing their visual inspection of the undercarriage They completed the eork fastest than they predicted. I especially appreciate their video update sharing their visual inspection of the undercarriage of my car. All was good and they share information about the amount of tire and brake wear. All of the people who helped me had pleasant, can-do attitudes. More

Great service. Helpful videos of the complete service assessment with detailed information of the inspection and the job being done. Helpful videos of the complete service assessment with detailed information of the inspection and the job being done. More

Always professional, thorough, courteous, and specific about the service options they recommend before they take any action. about the service options they recommend before they take any action. More

Outstanding customer service, transparent pricing, and a seamless buying experience. The BMW Store exceeded expectations and made every step enjoyable! seamless buying experience. The BMW Store exceeded expectations and made every step enjoyable! More

Great service from everyone we encountered. Our salesman Matt Swartz was easy to work with and our time finalizing the sale and signing papers was quick! Our salesman Matt Swartz was easy to work with and our time finalizing the sale and signing papers was quick! More

My salesman Paul Kolleck was very helpful from the time I walked into the dealership & through the whole process! walked into the dealership & through the whole process! More