
The BMW Store
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,319 reviews
Johnathan professionally answered all my questions I had about my new BMW! You can tell he has a true passion for the BMW brand and cares about each and every customer that comes to him! about my new BMW! You can tell he has a true passion for the BMW brand and cares about each and every customer that comes to him! More
Paul and his team are great and make the buying process easy. Susan Ward is also fabulous for technology setup and training. easy. Susan Ward is also fabulous for technology setup and training. More
I defy anyone to find better service than that at The BMW Store. It is truly superb. Store. It is truly superb. More
Paul is great to work with. Vary satisfying experience. Would not consider any other vehicle or dealer. Vary satisfying experience. Would not consider any other vehicle or dealer. More
Susan is very professional, extremely knowledgeable, patient, and personable! She really helped to make my initial impression of my BMW and the dealership a positive one. patient, and personable! She really helped to make my initial impression of my BMW and the dealership a positive one. More
My experience with this dealer is complicated, but ended well. The short version is I'm from Indianapolis and there were some problems with the condition of the CPO 2019 540 I purchased. The good news is t well. The short version is I'm from Indianapolis and there were some problems with the condition of the CPO 2019 540 I purchased. The good news is the dealership stepped up and made it right by agreeing to cover the issues at their expense. Can't say enough positive things about Nick Norman, the salesperson, and Service Manager Nick Walsh. Nick Norman is very knowledgeable about the cars and you can tell he's an enthusiast, as some of us are about these beautiful cars. This is my 5th one! Nick Walsh cared about my situation and my experience and took the time to make it right. I think they genuinely care about experience you have, which is the way it should be. Would definitely give them my business again. More
Great service and very responsive to all of my questions. Paul was great to work with. Paul was great to work with. More
Jonathon was great about keeping me informed about my vehicle during the process. He was helpful giving me information about the vehicle when it came in. vehicle during the process. He was helpful giving me information about the vehicle when it came in. More
Paul Kolleck has sold us 2 cars. We live in the Columbus area and both times he was straightforward when negotiating the price of the new car/trade-in. Each time, there were no surp We live in the Columbus area and both times he was straightforward when negotiating the price of the new car/trade-in. Each time, there were no surprises when we came down to Cincinnati to pick up the car and complete the paperwork. The entire process was extremely efficient. We will definitely return to the BMW store and Paul for our next car. More
Tim was great to deal with. He was very knowledgeable and polite! Susan was also great! He was very knowledgeable and polite! Susan was also great! More