
The BMW Store
Cincinnati, OH
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Great buying experience! I worked primarily with Paul Kolleck to get a new 335. It was my first exposure to the BMW Store sales process and I must say, it was the smoothest c I worked primarily with Paul Kolleck to get a new 335. It was my first exposure to the BMW Store sales process and I must say, it was the smoothest car purchase I have made. Everyone involved seemed to want to make sure I was happy with my selection and finacing options. More
Professionalism I test-drove Tesla and i8 and decided to purchase an i8 because of the professionalism of Dean and Rick with no pressure tactics etc. and the excellen I test-drove Tesla and i8 and decided to purchase an i8 because of the professionalism of Dean and Rick with no pressure tactics etc. and the excellent experience that I had with their service department. More
The best experience! I came in interested in a BMW 5 series. Although I walked in with bank financing, they made certain that I found the perfect car at the right price. T I came in interested in a BMW 5 series. Although I walked in with bank financing, they made certain that I found the perfect car at the right price. The bent over backwards working to get me a better deal than I was offered from my own bank. They made sure that I drove away covered and satisfied! I'd recommend this dealership to anyone. Jemar and Mark made this purchase one of my best thus far. Thanks again guys! More
Great experience Was interested in an X5 diesel and was treated very well. Dean and Ric went out of their way to show me all my options between purchase the CPO I was Was interested in an X5 diesel and was treated very well. Dean and Ric went out of their way to show me all my options between purchase the CPO I was interested in and leasing new. Had been in earlier and had great experience with Nick Norman as well. Overall very pleased with how I was treated for the whole process. Financial Paperwork was effortless and mostly painless, thanks to Jemar. More
Purchase my dream car My dream car was a BMW AWD 3 series. Jemar DuBose and Julian Lambert helped me make that dream a reality. They found the perfect car for me, worked My dream car was a BMW AWD 3 series. Jemar DuBose and Julian Lambert helped me make that dream a reality. They found the perfect car for me, worked with my budget, and had everything ready when I arrived after work. I purchased a 2010 328I. I am very happy with my car and the customer service is excellent. Thank you! Kim Spencer More
Excellence in Customer Service I bought my second X3 from the BMW store and Dean Stathes helped me and my family with the process. As always it was a wonderful experience, clearly h I bought my second X3 from the BMW store and Dean Stathes helped me and my family with the process. As always it was a wonderful experience, clearly he knows about customer service. Dean more than a sales representative was an advisor for us; he started by understanding our needs and then he helped us pick the right car; we truly appreciate his help I've been a BMW Store customer for several years and they have always exceeded my expectations. More
Beautiful car. Great experience. The team at the BMW Store was great from the beginning. I called to see if I could test drive a BMW 328xD SW and they had the car waiting for me when The team at the BMW Store was great from the beginning. I called to see if I could test drive a BMW 328xD SW and they had the car waiting for me when I showed up 30 minutes later. Floor manager greeted me. Great test drive. Then Chuck Wiener handled the whole process perfectly and I bought that day. Great service. Straight-forward and competitive financially. Classy delivery. And the team at BMW store never makes you feel More
Great Experience Thanks to all of the people at The BMW Store for there time and patience in helping my wife and I pick out our "special" car. When we stopped by the s Thanks to all of the people at The BMW Store for there time and patience in helping my wife and I pick out our "special" car. When we stopped by the second time, our salesperson was not working but the others filled in and gave us 100% attention and that made us feel comfortable in picking the BMW Store to make our purchase. Beth and Jeff More
Great staff! Thank you Dean Stathes for all your help in our decision making process. We are very happy with the purchase of the 2016 BMW X3. Thank you Dean Stathes for all your help in our decision making process. We are very happy with the purchase of the 2016 BMW X3. More
Thank You I walked in needing service for a flat tire on my 328xi and ended up leaving with a CPO 335is. I love the car so far and look forward to driving it ev I walked in needing service for a flat tire on my 328xi and ended up leaving with a CPO 335is. I love the car so far and look forward to driving it everyday. More