
The BMW Store
Cincinnati, OH
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Excellent Experience Looking for a high quality used car is usually pain staking process. John Beam provided a completely different experience. The pre-owned vehicle I w Looking for a high quality used car is usually pain staking process. John Beam provided a completely different experience. The pre-owned vehicle I was looking at was very thoroughly looked over by skilled technicians and a complete explanation of the status of the car was provided to me. I did not have to negotiate a fair price for the car because that is what John gave me as the initial price. He then helped me get a couple of items repaired on the car at a fair price. He also has the car detailed for me and when I took delivery I was amazed at how clean the car was. If you are looking for a safe, friendly and professional place to purchase a pre-owned BMW look no further. Go to The BMW Store. More
Excellent service Paul was very easy to work with. He was friendly, knowledgable, and polite. He took the time to answer questions and thoroughly go over the cars fea Paul was very easy to work with. He was friendly, knowledgable, and polite. He took the time to answer questions and thoroughly go over the cars features. More
Excellent experience This was our first purchase from The BMW Store and it won't be our last. Chuck was great to work with. He was on top of the production and delivery This was our first purchase from The BMW Store and it won't be our last. Chuck was great to work with. He was on top of the production and delivery process from start to finish. Conor made the financing easy and quick. Matt in service encouraged me to write down questions and make an appointment to come back soon to address each. More
Great experience Working with Chris was a great experience. I was leaning towards another brand until I talked to Chris. His professionalism, courtesy and attention Working with Chris was a great experience. I was leaning towards another brand until I talked to Chris. His professionalism, courtesy and attention to detail sold me on the BMW. More
Great experience buying a car Love my new 3 serues BMW. It was painless and we enjoyed the experience so much we came back the following Saturday and my husband bought a 5 series. Love my new 3 serues BMW. It was painless and we enjoyed the experience so much we came back the following Saturday and my husband bought a 5 series. Thanks to John Beam for the wonderful experience. John and Pat Geller More
Highly Recommended Sarah Ahmed and the group at the BMW Store made my recent car purchase the best car-buying experience I've ever had. Sarah was a consumate profession Sarah Ahmed and the group at the BMW Store made my recent car purchase the best car-buying experience I've ever had. Sarah was a consumate professional and made buying a car a very efficient and actually enjoyable experience. More
Made shopping for new car easy The BMW came highly recommended to me but I had to see for myself. Brad Martin was my sales representative and he was all about customer service. I The BMW came highly recommended to me but I had to see for myself. Brad Martin was my sales representative and he was all about customer service. I test drove two cars one day, went back to walk through the lot on a rainy day with him to see colors and interior combinations. I had many questions (phone and email) and Brad was always quick to respond. My shopping experience was pleasant, I never felt like I was being rushed into a decision. I've had the car for two weeks and it is a dream to drive. More
Oustanding! Bought my first (and likely not my last!) mini from here. The people are great, everyone made the process, from answering my questions, to the test dr Bought my first (and likely not my last!) mini from here. The people are great, everyone made the process, from answering my questions, to the test drive, to finalizing the deal, very straightforward. And perhaps most importantly they sold me some sweet wheels! More
First BMW I walked in cold to the BMW store to test drive an X1. My first contact was Chris Lykins and the rest is history. Chris could not have been more helpf I walked in cold to the BMW store to test drive an X1. My first contact was Chris Lykins and the rest is history. Chris could not have been more helpful with answering my questions and making me a great deal. I am very pleased with the car and even more so with the buying experience. Thanks again, Chris. More
Great buying experience! This was the best buying experience I have ever had when buying a car. The staff was friendly and accommodating. I did not feel any pressure to buy an This was the best buying experience I have ever had when buying a car. The staff was friendly and accommodating. I did not feel any pressure to buy any certain car. The salesman took me around the lot and never seemed bothered to do so. After talking with the salesman for awhile he introduced me to the sales manager who was able to come to a price I could afford. The entire experience was just fantastic! They did not play any of the usual games such as keeping you there waiting for hours upon hours for a decision. In conclusion the salesman, Travis Holley, sales manager, Mark Harless, and finance, Chico Robinson, were some great people that I worked with directly. More