
The BMW Store
Cincinnati, OH
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Very Happy New BMW Owner I just bought my first BMW and it was a very positive experience. Chris Lykins was great to work with. He is very knowledgeable, professional, and hel I just bought my first BMW and it was a very positive experience. Chris Lykins was great to work with. He is very knowledgeable, professional, and helpful. He's also very straightforward and doesn't play games to make a sale. His communication and followup is excellent. He was very generous in helping me out when I sold my previous car and in helping me get a few things worked out with the new. I moved from Lexus where I felt the service was good but I can tell the BMW Store will be even better. I am very happy to recommend Chris and the other staff that I worked with as they were all wonderful and helpful. More
The Perfect Car Purchase Experience Paul Kolleck is an excellent client advisor and goes the extra mile to ensure you get the best service. Paul’s product knowledge (including competito Paul Kolleck is an excellent client advisor and goes the extra mile to ensure you get the best service. Paul’s product knowledge (including competitors), professionalism, and genuine personality has provided me with one of the best car buying experiences. If you are in the market for a luxury automobile, I highly recommend you stop by the BMW Store in Cincinnati. More
Jay Sofranec is awesome sauce! Jay Sofranec helped make one of dreams come true. I've always wanted a Mini Cooper and he helped me accomplish this goal. My experience was smooth an Jay Sofranec helped make one of dreams come true. I've always wanted a Mini Cooper and he helped me accomplish this goal. My experience was smooth and hassle-free. Friendly, knowledgeable service. Detailed internet descriptions and photos are an added touch. Let's Motor! LDale More
EXCELLENT Car-Buying Experience! First-time BMW buyer. Purchased through Chris Lykins, who is the most knowledgable associate I have talked to with regard to vehicle purchases. He was First-time BMW buyer. Purchased through Chris Lykins, who is the most knowledgable associate I have talked to with regard to vehicle purchases. He was courteous, personable, and very thorough as we went through the entire process. Ric, the sales manager, and Connor, the gentleman who helped with the financing steps were also very helpful. The dealership, as a whole, benefits from specializing only in BMW and Mini, which helps them provide a high level of service, but this dealership has quality people working throughout their buildings. I had other car brands in mind prior to meeting Chris and working with The BMW Store, and now I am proud to say I am one of their customers. More
The Ultimate Purchase Experience The Cincinnati BMW Store offers an unparalleled customer service experience. Chris provided exceptional service, allowing me to test drive several mod The Cincinnati BMW Store offers an unparalleled customer service experience. Chris provided exceptional service, allowing me to test drive several models and discussing the features and performance of each. He has great understanding of the full product line and is able to convey technical information in a manner that is understandable and relatable. Chris and the Cincinnati BMW Store gave me the "ultimate purchase experience" to buy what is truly the "ultimate driving machine." More
Great inventory! We found our pre-owned certified car on their web site. When we arrived we knew what exactly what they have and save us a lot of time. Service was ou We found our pre-owned certified car on their web site. When we arrived we knew what exactly what they have and save us a lot of time. Service was outstanding, Paul is very Professional and knows his job. I really recommend this dealership. More
Great car buying experience Bought a BMW for the first time. John Beam was wonderful to work with. He was informative and patient, never pressured us even when we took weeks to Bought a BMW for the first time. John Beam was wonderful to work with. He was informative and patient, never pressured us even when we took weeks to make a decision. Great overall experience. More
Car buying experience I have dealt with The BMW/Mini Stores in the past. Julian and Chico are easy to work with. There is no high pressure and the atmosphere is easy. The d I have dealt with The BMW/Mini Stores in the past. Julian and Chico are easy to work with. There is no high pressure and the atmosphere is easy. The deal was quick and I am enjoying my new car. I would recommend Julian to anyone. More
2015 x5 Outstanding service from Chris lykins and the dealership. He was very helpful! He took care of me very well . Great sales man ! Love the new car !!! Outstanding service from Chris lykins and the dealership. He was very helpful! He took care of me very well . Great sales man ! Love the new car !!! More
Bought a 428XI Convertible Had a great time buying this car, and that is a rare thing. Chuck was just wonderful, didn't pressure us at all. Highly Recommended. Had a great time buying this car, and that is a rare thing. Chuck was just wonderful, didn't pressure us at all. Highly Recommended. More