The BMW Store

This was my first experience with The BMW Store. Paul was very professional as well as fun to work with. Making the right car purchase is extremely important to me because I keep a car for 10 years or m was very professional as well as fun to work with. Making the right car purchase is extremely important to me because I keep a car for 10 years or more. Paul was very knowledgeable about the cars and could answer any question I asked. I look forward to getting to know the BMW team over the next ten years! More

The BMW Store, through Sarah Ahmed, provided several suitable high-quality used cars. Sarah presented them in a efficient, friendly, courteous, and professional manner. Aaron Pardue provided an accept suitable high-quality used cars. Sarah presented them in a efficient, friendly, courteous, and professional manner. Aaron Pardue provided an acceptable price and expedited paperwork to facilitate the sale and delivery of the BMW. Chico Robinson executed the final paperwork, explaining all options and conditions in a clear and concise manner. This purchase and delivery transaction ranks as one of my most pleasant car buying experiences. More

Chris did an excellent job of finding the exact car I wanted. He gave me a thorough tour of all of the car's features, volunteered to walk me through setting the garage door opener, and followed up with wanted. He gave me a thorough tour of all of the car's features, volunteered to walk me through setting the garage door opener, and followed up with me after a week to see if I had any questions. Excellent service though the entire process. More

Great experience on my purchase of a new vehicle. Paul Kolleck was great to work with, follow up was complete and efficient. transition to finance (Chico Robinson) was easy and Chico was totally prepared Kolleck was great to work with, follow up was complete and efficient. transition to finance (Chico Robinson) was easy and Chico was totally prepared and we went through the paperwork details in a quick and easy fashion. More

This is the second BMW that I have acquired. Given my excellent experience with Paul Kolleck with my first BMW purchase and because of my excellent experiences with this BMW Dealership in general, I made excellent experience with Paul Kolleck with my first BMW purchase and because of my excellent experiences with this BMW Dealership in general, I made sure that Paul handled the acquisition of my new/second 2014 BMW. One of the things I especially appreciated during the 3 years that I have owned my first BMW has been that Paul kept in contact and did not disappear after the car has been sold (as I have experienced with other Dealers). I am happy to say that my experience with Paul was again outstanding. J. Bleesing More

Chris did an outstanding job of putting this deal together via email while I worked outside the country. He communicated promptly and honestly and helped us get the car we wanted at a fair price. together via email while I worked outside the country. He communicated promptly and honestly and helped us get the car we wanted at a fair price. More

TO whom it may concern, In my years of purchasing TO whom it may concern, In my years of purchasing many new vehicles (30+) I was very impressed with the folks at BMW They explained ever TO whom it may concern, In my years of purchasing many new vehicles (30+) I was very impressed with the folks at BMW They explained everything to me and treated to my utmost satisfaction. I am really please to have purchased my new BMW from them. Sincerely, John Kolleck More

Friendly Welcome ! - and down to business . . . Efficient ! Instant quotes following the discussion of options. Following phone calls cleared with any question marks remaining. Me - now a happy owner of a ! Instant quotes following the discussion of options. Following phone calls cleared with any question marks remaining. Me - now a happy owner of a BMW ! More

Loyal BMW driver in search of new dealer. Happy with choice and very happy with vehicle purchased! Loved driving it into the snowy weather with out concern! Handles beautifully. choice and very happy with vehicle purchased! Loved driving it into the snowy weather with out concern! Handles beautifully. More

I enjoyed my overall experience with The BMW Store in Cincinnati. I've never purchased a BMW (or any other "Luxury" brand) before now. My other dealership experiences were at GM, Subaru, Toyota or Mazda Cincinnati. I've never purchased a BMW (or any other "Luxury" brand) before now. My other dealership experiences were at GM, Subaru, Toyota or Mazda dealerships. I was impressed with the attention to detail, cleanliness and the professional atmosphere in the dealership building itself. My sales contact was certainly knowledgable about the cars and was helpful and unhurried with the process. Once we had come to an agreement on car and price, I was taken around the dealership to see where the service department is located. White lab coats? Nice german touch! Free car washes? Woo hoo! My experience with the finance manager was very pleasant - no surprises. All in all, it was an easy transaction. Now that I have the car, I love everything about it. I just went in for my first car wash and service consultation (just questions about the car) and the people in the service bay were super friendly. The car rolls in after the wash and, voila...my new car experience all over again! The best part: they made me feel like I was buying something special. That this was not an ordinary car or an ordinary dealer relationship. I look forward to continuing this relationship. After only one week, I'm a very happy customer. More