
The BMW Store
Cincinnati, OH
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This was my first BMW purchase at the BMW store. Julian was professional and answered every question. The entire team made the experience special. We will be back! Julian was professional and answered every question. The entire team made the experience special. We will be back! More
I have used BMW Store since 2005, they always go above and beyond with customer service, maintenance and the staff is always friendly, knowledgeable and make it a easy process. Thank you Lisa and beyond with customer service, maintenance and the staff is always friendly, knowledgeable and make it a easy process. Thank you Lisa More
Jonathan was very kind, understanding, and personable. I will definitely be working with him for any future car purchases. His responses were quick and he was very knowledgeable. Jonathan made the whole c I will definitely be working with him for any future car purchases. His responses were quick and he was very knowledgeable. Jonathan made the whole car buying processes enjoyable. The BMW store also helped make the process easy and quick. They took time to make sure I felt important and valued. Their customer service is exceptional and I loved the gift bag I received after my car purchase. More
I cannot express how fantastic our experience was at the BMW store. Mat was super organized and helpful. He had all the requested vehicles ready for us to look at and test drive. He was honest and upfront BMW store. Mat was super organized and helpful. He had all the requested vehicles ready for us to look at and test drive. He was honest and upfront and answered all the questions that we asked. Jemar was so helpful and efficient during the finance process. We will continue to give BMW Store our business! More
Great service from Paul Kolleck keeping me informed of best time to update lease and making it simple and easy to get car I love! Susan such a help too! best time to update lease and making it simple and easy to get car I love! Susan such a help too! More
Jonathan at The BMW Store was very accommodating and professional the entire time during my purchase, from the test drive to driving it off the lot. There were no difficulties negotiating the best optio professional the entire time during my purchase, from the test drive to driving it off the lot. There were no difficulties negotiating the best options for getting into my new vehicle. More