The BMW Store

Susan is very professional, extremely knowledgeable, patient, and personable! She really helped to make my initial impression of my BMW and the dealership a positive one. patient, and personable! She really helped to make my initial impression of my BMW and the dealership a positive one. More

My experience with this dealer is complicated, but ended well. The short version is I'm from Indianapolis and there were some problems with the condition of the CPO 2019 540 I purchased. The good news is t well. The short version is I'm from Indianapolis and there were some problems with the condition of the CPO 2019 540 I purchased. The good news is the dealership stepped up and made it right by agreeing to cover the issues at their expense. Can't say enough positive things about Nick Norman, the salesperson, and Service Manager Nick Walsh. Nick Norman is very knowledgeable about the cars and you can tell he's an enthusiast, as some of us are about these beautiful cars. This is my 5th one! Nick Walsh cared about my situation and my experience and took the time to make it right. I think they genuinely care about experience you have, which is the way it should be. Would definitely give them my business again. More

Great service and very responsive to all of my questions. Paul was great to work with. Paul was great to work with. More

Jonathon was great about keeping me informed about my vehicle during the process. He was helpful giving me information about the vehicle when it came in. vehicle during the process. He was helpful giving me information about the vehicle when it came in. More

Paul Kolleck has sold us 2 cars. We live in the Columbus area and both times he was straightforward when negotiating the price of the new car/trade-in. Each time, there were no surp We live in the Columbus area and both times he was straightforward when negotiating the price of the new car/trade-in. Each time, there were no surprises when we came down to Cincinnati to pick up the car and complete the paperwork. The entire process was extremely efficient. We will definitely return to the BMW store and Paul for our next car. More

Tim was great to deal with. He was very knowledgeable and polite! Susan was also great! He was very knowledgeable and polite! Susan was also great! More

Paul is easy to reach and always ready to help in amy situation. And the rest of dealership is a pleasure to work with also! situation. And the rest of dealership is a pleasure to work with also! More

Great service, professional staff. Would buy from again, Beautiful showroom, would suggest improvements in beverage area Would buy from again, Beautiful showroom, would suggest improvements in beverage area More

Hello, I love this location and sales and service is excellent! Paul A. Kolleck sold me my first BMW 15 years ago and his service, and communication was awesome. Thanks Tracey Delamar excellent! Paul A. Kolleck sold me my first BMW 15 years ago and his service, and communication was awesome. Thanks Tracey Delamar More

This is the best and only place to place buy a BMW! Paul was great to work with, he made the spec design, order, and process quick and was very knowledgeable. He went above and beyond to accommodate me Paul was great to work with, he made the spec design, order, and process quick and was very knowledgeable. He went above and beyond to accommodate meeting with me in the evening to deliver the X5, and I very much appreciated that. This was my first BMW from here and I will be back! More