
The BMW Store
Cincinnati, OH
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I worked with Paul to order my 2023 x6 M competition. He was very helpful through the process and kept me updated on progress. Once the vehicle arrived, Susan did an excellent job showing me the featu He was very helpful through the process and kept me updated on progress. Once the vehicle arrived, Susan did an excellent job showing me the features and how to use them. She has been quick to response to several follow up questions I asked. Steve More
Great overall experience. Paul Kolleck was very knowledgable about options and assisted throughout the process of leasing new vehicle. Susan Ward was also fantastic with expla Paul Kolleck was very knowledgable about options and assisted throughout the process of leasing new vehicle. Susan Ward was also fantastic with explaining all of the tech in the vehicle and helping set up everything in my vehicle before I left the dealership. More
Jonathan Kumar did a amazing job in educating me on all the many functions of my new BMW! I’ve called him several times to ask questions and he’s so good in explaining how to navigate via phone calls! H the many functions of my new BMW! I’ve called him several times to ask questions and he’s so good in explaining how to navigate via phone calls! He was instrumental in helping me make my decision to go with a BMW without any pressure and this makes it easy to refer him to my friends and associates! More
My wife and I have been BMW owners for years. We have done business with dealers all over the USA as we moved around. Hands down BMW Store is the best in every aspect. We have purchased three We have done business with dealers all over the USA as we moved around. Hands down BMW Store is the best in every aspect. We have purchased three cars with Nick and every single time it’s a very smooth enjoyable process. We feel at home when we are at the dealership and would encourage anyone in the market for a car to join the BMW Store family. Thank you to Nick and the rest of the team for continuing to exceed our expectations. More
A customer for life. I had my first interaction with The BMW Store and I’ll definitely be back for my next vehicle. The salesmen Paul Kolleck was amazing. I called and in I had my first interaction with The BMW Store and I’ll definitely be back for my next vehicle. The salesmen Paul Kolleck was amazing. I called and informed him of the specific vehicle I was interested in and what time I’d be arriving at the dealership. When I arrived the vehicle was ready for a test drive. He took his time explaining the features. He asked what were my thoughts and where I was in the process. I didn’t feel any pressure and he didn’t put on the ole heavy sales pitch, but he was available to answer any questions I had. A couple days later and I’m the owner of a new X6. Paul provided a very pleasant buying experience. I can’t leave out Susan Ward, BMW Genius, who really is a genius!! She thoroughly explained all the bells and whistles, making sure I was able to operate the basics and much more before rolling off the lot. I could go on and on about the entire staff I interacted with, including the finance manager. If you’re looking for a BMW see Paul at The BMW Store you won’t be disappointed!! More