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The BMW Store

Cincinnati, OH

5.0
1,586 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,586 reviews

October 21, 2022

I recently had an opportunity to upgrade my 2018 BWM to a 2021. Julian is perfect to work with and makes the process smooth, quick and easy! Susan is great. Always available to help me learn everything my ne More

by penny1964
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Lambert, Susan Ward
October 20, 2022

I’m am a big fan of and highly recommend the BMW Store, as I recently bought my second car from them, a beautiful Black 2 Series. Mat S. was an absolute pleasure to work with, for he is super professional More

by Virginia M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Swartz
October 20, 2022

The car purchasing process was friendly, convenient, and efficient. I really appreciated the thorough explanation about how to use my new car. More

by S
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
October 17, 2022

Everyone at the BMW Store is always great to work with. I would recommend Paul to anyone that was looking for a great experience buying a BMW. More

by cgbailey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Jemar DuBose
October 06, 2022

My first time buying a BMW and I was very impressed with the entire staff but especially with Emily Blose in the sales department. She greeted me at the door and made me feel comfortable and was so knowledg More

by pjcombs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
October 06, 2022

Everyone at The BMW Store is professional, courteous, and overall a pleasure to work with. I have never had a bad experience there. More

by Naceej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
September 27, 2022

Always tentative of customers and always great response times any questions is answered and they are very knowledgeable More

by Ender0325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar, Emily Blose
September 27, 2022

I worked with Jonathan Kumar. Jonathan is professional, knowledgeable, and courteous. He works well with customers, understanding what their interests and needs are, and then pu More

by sjwbmw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
September 27, 2022

Super helpful and very tentative to customers as well being very helpful the sales reps are very knowledgeable and go above and beyond More

by Ender0325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar, Emily Blose
September 22, 2022

Emily was exceptional! She was not a salesperson at all- she was a partner in the home-buying process. She didn't try and over-sell me features or capabilities. She gave More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
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