
The BMW Store
Cincinnati, OH
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I recently had an opportunity to upgrade my 2018 BWM to a 2021. Julian is perfect to work with and makes the process smooth, quick and easy! Susan is great. Always available to help me learn everything my ne 2021. Julian is perfect to work with and makes the process smooth, quick and easy! Susan is great. Always available to help me learn everything my new car has to offer! Best service around! More
I’m am a big fan of and highly recommend the BMW Store, as I recently bought my second car from them, a beautiful Black 2 Series. Mat S. was an absolute pleasure to work with, for he is super professional as I recently bought my second car from them, a beautiful Black 2 Series. Mat S. was an absolute pleasure to work with, for he is super professional, understanding, supportive, engaging and enthusiastic , You can tell he really loves what he does, through the exceptional customer service he provides. Thank you Mat S. and the beautiful BMW Store, More
The car purchasing process was friendly, convenient, and efficient. I really appreciated the thorough explanation about how to use my new car. efficient. I really appreciated the thorough explanation about how to use my new car. More
Everyone at the BMW Store is always great to work with. I would recommend Paul to anyone that was looking for a great experience buying a BMW. I would recommend Paul to anyone that was looking for a great experience buying a BMW. More
My first time buying a BMW and I was very impressed with the entire staff but especially with Emily Blose in the sales department. She greeted me at the door and made me feel comfortable and was so knowledg the entire staff but especially with Emily Blose in the sales department. She greeted me at the door and made me feel comfortable and was so knowledgeable of BMW products. The car that I decided to purchase had not yet been shipped and for two months she updated me weekly on the status of my car leaving the port. She was so helpful and always with a quick response to any of my questions. I have to be honest, one of the reasons I went with the BMW instead of Merecedes or Audi was because of Emily. More
I worked with Jonathan Kumar. Jonathan is professional, knowledgeable, and courteous. He works well with customers, understanding what their interests and needs are, and then pu Jonathan is professional, knowledgeable, and courteous. He works well with customers, understanding what their interests and needs are, and then pursuing the best fit for the customer. More
Emily was exceptional! She was not a salesperson at all- she was a partner in the home-buying process. She didn't try and over-sell me features or capabilities. She gave She was not a salesperson at all- she was a partner in the home-buying process. She didn't try and over-sell me features or capabilities. She gave me great suggestions and followed up like a pro. I would recommend her to everyone that is trying to buy a car. More