Back

The BMW Store

Cincinnati, OH

5.0
1,570 Reviews

6131 Stewart Road

Cincinnati, OH

45227

Directions

By Type

Showing 1,570 reviews

August 01, 2021

The BMW Store and employees Mat Swartz, Susan Ward, and Joe Gettler went out of their way to assist me with a new vehicle purchase. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Joe Gettler, Mat Swartz
July 31, 2021

Absolutely horrible internet salesman. Asked if I had contacted other dealerships in my area. Then asked what numbers? I think I have the right to shop around for best deals. His questions were none More

by Lindaway28
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Kolleck
July 30, 2021

Very positive and professional from the start. Paul was patient and market realistic and we worked thru two models before researching a third. We then discussed what I needed and built the car which arrive More

by Hbhconst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
July 29, 2021

Had a great experience working with Death Stathes and Susan (Ms. Genius, an aptly-named title for her)! This was my first BMW purchase and they made it fantatstic. More

by Dave R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
July 29, 2021

Jon was wonderful to work with, very personable and professional and a true BMW enthusiast. He was patient with our decision making, and gave great advice on choosing our new model. Jemar made the fi More

by RedHeather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Joe Gettler, Jemar DuBose, Jonathan Kumar
July 28, 2021

We would like to thank to Emily Blose and The BMW store workers. We were planning to buy a Porche Maccan before we artived to your store. But Emily changed our decision with her relevant approach. Now we a More

by Elif -Akin Onder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Blose
July 28, 2021

Had a great experience purchasing my X7. Paul was fantastic, helped me out with a great deal and put my dreams of owning a X7 all in motion. Acquired the vehicle quickly and smoothly. Everyone was f More

by Lili
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
July 28, 2021

A really great experience working with Emily, Susan, and the rest of the team at The BMW Store! I’d definitely recommend this dealership and team! More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Emily Blose
July 23, 2021

We had a very pleasant experience. We received excellent service and follow up. Loving the car and looking forward to a continued relationship with the dealer. More

by nlhollingsworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Eric Fender, Amy Ludlum
July 23, 2021

Our BMW shopping and purchasing experience was enjoyable and rewarding. Dean was patient, attentive and provided excellent service and follow-up care. We love our new ride and look forward to a long lasti More

by David Michael
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward, Jemar DuBose
...
54
...