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The BMW Store

Cincinnati, OH

5.0
1,569 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,569 reviews

May 22, 2021

All the people were very professional and friendly. Paul and Susan have answered our questions in a timely fashion. The other people that we have had contact were also very willing to assist us. More

by Boatandy23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
May 18, 2021

I thoroughly enjoyed my purchase experience at the BMW Store. There was no pressure to buy. I had a X-3 (2021) built and it only took three weeks for delivery. I was surprised at the short turnaround s More

by sherrillswann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
May 18, 2021

Paul Kolleck and Susan Ward made this experience truly special. They covered all bases fully, and even allowed me a loner care while waiting for my car to be built and delivered. Thank you so much Paul More

by Don Marthey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
May 17, 2021

I worked with Paul Kolleck and after sitting down for a few minutes literally asked: "Did we just have the easiest car buying experience, ever?" Short answer is yes, and delivery was a breeze with Susan d More

by JohnH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
May 16, 2021

The dealership lives up to everything you would expect from a BMW product. Our Client Advisor, Emily Blose, was outstanding throughout the entire ordering process, kept us up to date on our vehicle status More

by Rich H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fender, Emily Blose
May 16, 2021

Outstanding group of folks at the BMW store. Starting with a great product of course, and they work together as a team. They made sure we got the best possible deal. No pressure, good advice on selectio More

by Lupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Rodney Steadman, Eric Fender
May 14, 2021

Jonathan has given us great service and very patient, thorough instruction. He was more that willing, even months after we had purchased, to meet with us again to understand the car's various features. More

by nana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
May 10, 2021

Rodney in service has always been a pleasure to work with. Jonathan Kumar was a first time for me. I think he did a commendable job for a young salesperson. In all, everyone was very helpful. More

by joe.schulkers
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Susan Ward, Rodney Steadman, Eric Fender, Jonathan Kumar
April 29, 2021

This is my first BMW, an X3, and I love it. I had a great sales process with Jonathan Kumar. Jonathan lives and breathes BMW and his passion for the brand comes through. He set my car up for me so th More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
April 28, 2021

This was my first purchase from the BMW store, but I will likely be back for a second in the future. The sales process with Dean Stathes was excellent and Susan Ward did an excellent job walking me through More

by Aaron H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward
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