The BMW Store

We had a great experience from our first contact through the pickup of our vehicle. Paul was responsive, Susan is so knowledgeable and trained us on the features, and took my follow up questions and respond the pickup of our vehicle. Paul was responsive, Susan is so knowledgeable and trained us on the features, and took my follow up questions and responded quickly. Little things like the personal touch from the general manager and the finance manager we positive experiences. I look forward to working with this dealership and these folks over the years. Highly recommend this dealership. More

I came in to drive an M240, ended up buying a 330i. John was very helpful during the whole process. No pressure to buy a car. It was a very smooth transaction. was very helpful during the whole process. No pressure to buy a car. It was a very smooth transaction. More

This is the second BMW we have purchased from Dean. He is attentive while not being pushy. He knows his product as well as that of his competition. I like that if he doesn’t know an answer he’ll say so a is attentive while not being pushy. He knows his product as well as that of his competition. I like that if he doesn’t know an answer he’ll say so and promptly find the answer. Overall a very good experience working with him. More

I'm now on my 6th X3 - all from the BMW Store. I've never been disappointed in the great service and no-pressure sales and support provided by the team at the dealership, particularly my sales associate - Ju been disappointed in the great service and no-pressure sales and support provided by the team at the dealership, particularly my sales associate - Julian. He has always provided great service and follows up after the sale. Thanks to Julian and the fantastic service department team. JD also makes the financing step painless and efficient. More

You beat my Mercedes experience by a bunch! I am very pleased with my 5 series BMW! Your facilities are very pleasing. I wish my prior car was a BMW also. pleased with my 5 series BMW! Your facilities are very pleasing. I wish my prior car was a BMW also. More

The BMW Store had the selection I was looking for and I found the people were professional, straight forward and not high pressure. I happy with my experience. found the people were professional, straight forward and not high pressure. I happy with my experience. More

Thank you Ric, Susan and Paul for simplifying the car buying process. Susan set up my car perfectly and showed me all the features available. buying process. Susan set up my car perfectly and showed me all the features available. More

An excellent experience from start to finish. No pressure tactics. Took the time to understand what we were looking for and then educated us on what they could offer. Every facet exceeded our expectations. tactics. Took the time to understand what we were looking for and then educated us on what they could offer. Every facet exceeded our expectations. More

The BMW store Cincinnati was amazing!!! I had the pleasure of meeting with Tim Morrison who were very helpful, and did the great job. I did most of the leg work remotely over phone which included ema pleasure of meeting with Tim Morrison who were very helpful, and did the great job. I did most of the leg work remotely over phone which included email and phone calls. Tim searched for and made the exact car I wanted at a great price. also made sure to show me all the ins and outs of my car before driving off the lot. He even contacted me a few times to see how things were going and if I had any questions. I had an overall great experience at The BMW store Cincinnati. Top notch quality and professionalism. I couldn't have had a better experience. Highly recommend this location. 5 out of 5 stars for sure!! More

Excellent experience overall at this dealership. Have bought three cars here. Sales staff professional and courteous. Service has been good overall. Valet loaner service is exceptional. Sometimes dif bought three cars here. Sales staff professional and courteous. Service has been good overall. Valet loaner service is exceptional. Sometimes difficult to get through on phone without leaving voicemail but responsive once you get through. Would recommend this dealership. More