
The BMW Store
Cincinnati, OH
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Sales process was excellent. Service Dept. is great. Jonathan Kumar did an excellent job with selecting the right vehicle, explaining everything and with the whole sales process. Jonathan Kumar did an excellent job with selecting the right vehicle, explaining everything and with the whole sales process. More
This is my second and NOT last purchase of a BMW from the BMW Store. The took care of me throughout the entire ordering process as I wanted exactly what I wanted on my new M340i. Both Dean Stathes and Susa BMW Store. The took care of me throughout the entire ordering process as I wanted exactly what I wanted on my new M340i. Both Dean Stathes and Susan Ward made the entire process easy! Thanks! More
I'm on my third car from the BMW Store and love working with this company. Dean does a great job of consultative selling. Susan is so knowledgeable about all things BMW, and Rodney crushes it in service. I with this company. Dean does a great job of consultative selling. Susan is so knowledgeable about all things BMW, and Rodney crushes it in service. It never crossed my mind to look any place else when it was time to buy again. More
I originally came into the dealer to look at a 3 series and ended up falling in love with a used 430i GranCoupe that was in the showroom instead. Julian, the salesman I worked with, was very friendly, help and ended up falling in love with a used 430i GranCoupe that was in the showroom instead. Julian, the salesman I worked with, was very friendly, helpful and was very knowledgeable of the car and answered any questions I had. Julian was even willing to come into work the next day, on his off day, to help me buy the car so it would work around my schedule. The car buying process at this dealer went smoothly and I couldn’t ask for a better car and better service! More
Great experience with Dean and the dealership. Great walk through of options, good deal on pricing, and excellent delivery of my new car. Highly recommend! through of options, good deal on pricing, and excellent delivery of my new car. Highly recommend! More
Mat was terrific to work with. He was very helpful all through the buying process. I would highly recommend him! Everyone at the dealership was friendly and very helpful. through the buying process. I would highly recommend him! Everyone at the dealership was friendly and very helpful. More
Mat was great to work with. This was my second visit to The BMW Store and he was very helpful with info during my initial visit and several follow up emails. When I returned to test drive and then purchase The BMW Store and he was very helpful with info during my initial visit and several follow up emails. When I returned to test drive and then purchase the 2017 CPO X1 he again made the purchase process easy and more importantly, enjoyable. I would definitely consider Mat and The BMW Store my first place to shop for a BMW in the future. More
We had a great experience from our first contact through the pickup of our vehicle. Paul was responsive, Susan is so knowledgeable and trained us on the features, and took my follow up questions and respond the pickup of our vehicle. Paul was responsive, Susan is so knowledgeable and trained us on the features, and took my follow up questions and responded quickly. Little things like the personal touch from the general manager and the finance manager we positive experiences. I look forward to working with this dealership and these folks over the years. Highly recommend this dealership. More
I came in to drive an M240, ended up buying a 330i. John was very helpful during the whole process. No pressure to buy a car. It was a very smooth transaction. was very helpful during the whole process. No pressure to buy a car. It was a very smooth transaction. More
This is the second BMW we have purchased from Dean. He is attentive while not being pushy. He knows his product as well as that of his competition. I like that if he doesn’t know an answer he’ll say so a is attentive while not being pushy. He knows his product as well as that of his competition. I like that if he doesn’t know an answer he’ll say so and promptly find the answer. Overall a very good experience working with him. More