
The BMW Store
Cincinnati, OH
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I'm now on my 6th X3 - all from the BMW Store. I've never been disappointed in the great service and no-pressure sales and support provided by the team at the dealership, particularly my sales associate - Ju been disappointed in the great service and no-pressure sales and support provided by the team at the dealership, particularly my sales associate - Julian. He has always provided great service and follows up after the sale. Thanks to Julian and the fantastic service department team. JD also makes the financing step painless and efficient. More
You beat my Mercedes experience by a bunch! I am very pleased with my 5 series BMW! Your facilities are very pleasing. I wish my prior car was a BMW also. pleased with my 5 series BMW! Your facilities are very pleasing. I wish my prior car was a BMW also. More
The BMW Store had the selection I was looking for and I found the people were professional, straight forward and not high pressure. I happy with my experience. found the people were professional, straight forward and not high pressure. I happy with my experience. More
Thank you Ric, Susan and Paul for simplifying the car buying process. Susan set up my car perfectly and showed me all the features available. buying process. Susan set up my car perfectly and showed me all the features available. More
An excellent experience from start to finish. No pressure tactics. Took the time to understand what we were looking for and then educated us on what they could offer. Every facet exceeded our expectations. tactics. Took the time to understand what we were looking for and then educated us on what they could offer. Every facet exceeded our expectations. More
The BMW store Cincinnati was amazing!!! I had the pleasure of meeting with Tim Morrison who were very helpful, and did the great job. I did most of the leg work remotely over phone which included ema pleasure of meeting with Tim Morrison who were very helpful, and did the great job. I did most of the leg work remotely over phone which included email and phone calls. Tim searched for and made the exact car I wanted at a great price. also made sure to show me all the ins and outs of my car before driving off the lot. He even contacted me a few times to see how things were going and if I had any questions. I had an overall great experience at The BMW store Cincinnati. Top notch quality and professionalism. I couldn't have had a better experience. Highly recommend this location. 5 out of 5 stars for sure!! More
Excellent experience overall at this dealership. Have bought three cars here. Sales staff professional and courteous. Service has been good overall. Valet loaner service is exceptional. Sometimes dif bought three cars here. Sales staff professional and courteous. Service has been good overall. Valet loaner service is exceptional. Sometimes difficult to get through on phone without leaving voicemail but responsive once you get through. Would recommend this dealership. More
The 2021 x7 was the 2nd BMW we bought through Paul Kolleck. He made the process so easy on the 1st one, that we had no hesitation going back to him for the x7. Kolleck. He made the process so easy on the 1st one, that we had no hesitation going back to him for the x7. More
Exceptional sales, service, and education on my new X5. Both Paul and Susan are top notch, great people! The entire buying process was simple and reasonable. Thank You! Both Paul and Susan are top notch, great people! The entire buying process was simple and reasonable. Thank You! More