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The BMW Store

Cincinnati, OH

5.0
1,570 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,570 reviews

November 16, 2020

Paul made the car buying process incredibly easy and stress-free. I asked for information and pricing via email and text beforehand and everything matched when I went to the dealer in person. Susan was More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
November 10, 2020

An overall smooth process. We had done a fair amount of research ahead of time. We appreciate that Paul was efficient with our time, ordered all the features that we wanted and that the vehicle was deliv More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
November 09, 2020

We had a great experience buying a new car last week. Paul was extremely helpful and the process was quick, easy and painless. Susan helped explain the new features which was much appreciated. Thanks to More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
October 20, 2020

Dean and the entire team were true professionals. They made what is a typically painful process of buying a car a very seamless one. Thanks again! More

by TOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Jemar DuBose
October 16, 2020

Easiest car purchase we have ever made. Paul was very helpful in getting the deal done. Most of the transaction was made via email. Love my new BMW More

by clcbush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
October 15, 2020

What speaks volumes for me is that I bought my second car from this dealership. In particular I sought out Mr. Kolleck again to be the person who sold me the new vehicle. Mr. Kolleck and his colleagues, Jema More

by kroeges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan, a young man who greeted me the Saturday that I first came in was extremely helpful. I may have his name wrong, but he got me in a ride and provided crucial information that "sold me" and moved me to follow up with Paul., Paul Kolleck, Susan Ward, Jemar DuBose
October 09, 2020

Paul went above and beyond when purchasing my x3. He was professional, caring, and knowledgeable. He made the trade in and sale extremely easy. He followed up with a phone call after the purchase to make More

by ggstriet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Jemar DuBose
October 03, 2020

I had an amazing experience with reviewing the car, negotiating the price, ordering the car and lastly having the car delivered Paul has done a great job throughout the process and has actually adde More

by Costeaai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
September 23, 2020

Everyone was professional and knowledgeable, as always. I just purchased my third x3 and I love the 2021 model. Dean was very efficient and made the process so easy. He answered all of my questions and More

by NW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward, Eric Fender
September 20, 2020

Paul is a pleasure to work with. This is our 3rd purchase with Paul and the team at the BMW store. Susan did a great job helping us navigate through all the great features. The service department always trea More

by wpwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carelock, Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
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