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The BMW Store

Cincinnati, OH

5.0
1,586 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,586 reviews

December 05, 2020

We just bought our 4th BMW from the BMW Store. Dean Stathes sold us the last three and each experience has been outstanding. Over the years since our first BMW in 1997 the service has also been outsta More

by rmorgenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Dean Stathes, Susan Ward, Rodney Steadman
December 01, 2020

Great service in the service and sales department . We have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfec More

by Jane5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Rodney Steadman, Eric Fender
December 01, 2020

Outstanding experience. This is my 5th BMW from the BMW Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the righ More

by jmactagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
November 18, 2020

I had a great experience with Tim. He listened well to my needs, put his customer first and over-delivered against my expectations. I highly recommend him. More

by Ignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Ward, Timothy Morrison
November 17, 2020

Experience with Paul was great. Easy to work with; very good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive exper More

by Lkuethe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
November 17, 2020

I had an extremely positive experience working with Paul in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to tak More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
November 16, 2020

Paul made the car buying process incredibly easy and stress-free. I asked for information and pricing via email and text beforehand and everything matched when I went to the dealer in person. Susan was More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
November 10, 2020

An overall smooth process. We had done a fair amount of research ahead of time. We appreciate that Paul was efficient with our time, ordered all the features that we wanted and that the vehicle was deliv More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
November 09, 2020

We had a great experience buying a new car last week. Paul was extremely helpful and the process was quick, easy and painless. Susan helped explain the new features which was much appreciated. Thanks to More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
October 20, 2020

Dean and the entire team were true professionals. They made what is a typically painful process of buying a car a very seamless one. Thanks again! More

by TOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Jemar DuBose
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