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The BMW Store

Cincinnati, OH

5.0
1,571 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,571 reviews

August 13, 2020

Repeat customer for a reason I have been buying cars from Paul Kolleck since 2011 for a reason. Paul is extremely trustworthy and honest. He cares about the product he represents More

by Kedar Jog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Rodney Steadman
August 11, 2020

First BMW purchase Starting with our initial contact with Nick, then meeting with Mat and inspecting and trying out the X5, and completing our purchase with Jemar everyt More

by hdrider
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Norman, Mat Swartz, Jemar DuBose
August 11, 2020

Great Experience I've had previous experience with this dealership which is the reason I went there to look for a new car. I was not disappointed. Knowledgeable, fri More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
August 03, 2020

Select and purchase new X5 The tag team of Paul Kolleck with Susan Ward provided the best experience selecting , ordering, and starting new 2020 X5 journey. Received all the att More

by Mike Balsly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Rodney Steadman
July 31, 2020

Excellent experience. Paul and Susan were fantastic. Eric was as well. Great car. Love it. Facility is fantastic. I felt appreciated and got the proper attention More

by Robert.pelberg
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Rodney Steadman, Joe Gettler, Cassidy Lowe, Eric Fender
July 29, 2020

Great Experience I had a great experience working with Paul. He made the whole process of buying a car easy and painless from start to finish. We were impressed with More

by christopher.beatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward
July 28, 2020

Great experience. Friendly ,knowledgeable,helpful staff from the salesman,new care sales manager , genius to the parts department. Love my new x5 we also bought a new x3 in April. So happy with the experie More

by Bmw family now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Susan Ward, Eric Fender, Daniel Wright
July 27, 2020

New car sales Excellent sales experience with Dean. Knowledgeable in the product and offered many good suggestions in terms of options.Would definitely have him as More

by Fortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward, Jemar DuBose
July 21, 2020

Helpful and easy to deal with My experience with Paul and Susan was spot on excellent. The last time I bought a car was 13 years ago. This experience was great with communication More

by mjschablein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
July 20, 2020

Uncomplicated We knew what wanted when we arrived and everyone made sure we got it. Everyone was easy to do business with. All questions were answered. And the More

by ldlotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Jemar DuBose
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