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The BMW Store

Cincinnati, OH

5.0
1,586 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,586 reviews

October 16, 2020

Easiest car purchase we have ever made. Paul was very helpful in getting the deal done. Most of the transaction was made via email. Love my new BMW More

by clcbush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
October 15, 2020

What speaks volumes for me is that I bought my second car from this dealership. In particular I sought out Mr. Kolleck again to be the person who sold me the new vehicle. Mr. Kolleck and his colleagues, Jema More

by kroeges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan, a young man who greeted me the Saturday that I first came in was extremely helpful. I may have his name wrong, but he got me in a ride and provided crucial information that "sold me" and moved me to follow up with Paul., Paul Kolleck, Susan Ward, Jemar DuBose
October 09, 2020

Paul went above and beyond when purchasing my x3. He was professional, caring, and knowledgeable. He made the trade in and sale extremely easy. He followed up with a phone call after the purchase to make More

by ggstriet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Jemar DuBose
October 03, 2020

I had an amazing experience with reviewing the car, negotiating the price, ordering the car and lastly having the car delivered Paul has done a great job throughout the process and has actually adde More

by Costeaai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
September 23, 2020

Everyone was professional and knowledgeable, as always. I just purchased my third x3 and I love the 2021 model. Dean was very efficient and made the process so easy. He answered all of my questions and More

by NW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Stathes, Susan Ward, Eric Fender
September 20, 2020

Paul is a pleasure to work with. This is our 3rd purchase with Paul and the team at the BMW store. Susan did a great job helping us navigate through all the great features. The service department always trea More

by wpwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carelock, Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
September 13, 2020

Paul and Susan done an excellent job. Both very good knowledge about the product. They were helpful in finishing the transaction. Would do business with both of them again. More

by gjuilfs
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
September 09, 2020

Great customer service and efficient internet sales process. I was able to find the car I wanted while maintaining social distancing. The email exchanges were quick and efficient. More

by mcosimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
September 01, 2020

I was happy with Paul and Susan. Paul was diligent in returning emails by answering all my questions about vehicles that I was interested in looking at. He worked to ensure I was able to purchase the car More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
August 31, 2020

Paul did a great job securing the vehicle and keeping me apprised along the way. Susan is very knowledgeable regarding the technology of the vehicles and delivery. More

by joshua.lorentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward
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