The BMW Store

Another great X5 Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and hea Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and healthy, Lisa Vogel More

Paul was very helpful during this process. And Susan was most helpful setting up the X3 and fun to work with. I had a great experience working with both Paul and Susan! most helpful setting up the X3 and fun to work with. I had a great experience working with both Paul and Susan! More

Great communication...no hard sell...really listened to my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! More

Lease My experience with Paul and Susan was flawless and effortless! I recommend working with Paul and Susan and this location if you want a great experi My experience with Paul and Susan was flawless and effortless! I recommend working with Paul and Susan and this location if you want a great experience. More

Excellent service and Ric, Paul and Susan are amazing! Thank you for upholding the wonderful tradition of the BMW Store! Thank you for making the experience of the purchase of our new cars so wonderful! Thank you for upholding the wonderful tradition of the BMW Store! Thank you for making the experience of the purchase of our new cars so wonderful! More

My quick review? Beautiful facility, welcoming and easy-to-work-with salespeople, no-pressure buying experience, great finance department, and a stock of high quality cars. I felt like I got the same easy-to-work-with salespeople, no-pressure buying experience, great finance department, and a stock of high quality cars. I felt like I got the same experience buying my pre-owned 4-Series as someone who goes in to buy a $100,000 7-Series. Long review? From the moment I walked into the store until the moment I walked out with a car, the whole experience exceeded my expectations. The facility itself was attractive and definitely something you should see, even if it's just for the classic BMWs inside on display. The salesman, Mat Swartz, was incredibly knowledgeable and a great resource to work with during the deal process. You could tell he was a true car enthusiast, which I think is a critical quality for someone selling BMWs. We worked on pricing together, and came to an agreement where I felt confident that I got a great overall price. He even pulled the trade-in service record for me to check out. In the finance process, Jemar DuBose worked at my pace, giving me any time I needed to review all the documents I signed. He presented all the "add-on" options in an informative manner, and I never felt like I was being pushed into a decision. He was able to get me a rate that beat out what I'd previously gotten, and overall saved me money. The car itself was well taken care of and it showed. Everything was clean and it was well attended to. Overall, this was the easiest, best car buying experience I've had. Thanks BMW Store! More

Just purchased our first BMW to Paul - he listened to all we were looking for and helped us choose the right car, without being pushy at any moment. Great customer experience overall. we were looking for and helped us choose the right car, without being pushy at any moment. Great customer experience overall. More

I worked with Paul Kolleck and he made the experience easy, and pain free. He is a good representative for BMW. Paul, is professional and very knowledgable. easy, and pain free. He is a good representative for BMW. Paul, is professional and very knowledgable. More

The team members at the BMW Store in Cincinnati were an absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to clo absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to close the purchase and finally, to Susan, who covered all of the features of the X-3 that I purchased, all were very professional and responsive to my questions and concerns. Highly recommend this dealership. More

Smooth and easy Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowled Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowledge on the models be it new or used. More