
The BMW Store
Cincinnati, OH
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Dean and the whole team at the BMW store are true pros. Special call out to Susan Ward for her meticulous walk thru of all the outstanding features of my wife’s new X5. Special call out to Susan Ward for her meticulous walk thru of all the outstanding features of my wife’s new X5. More
Paul was very helpful with working within my budget to get a vehicle that I am happy with. Everyone I came across was friendly and supportive. Felt very comfortable during the entire purchasing process. get a vehicle that I am happy with. Everyone I came across was friendly and supportive. Felt very comfortable during the entire purchasing process. More
I was very impressed by the whole dealership.Paul and I was very impressed by the whole dealership. Paul and Susan were great to work with. I will be back to purchase my next car from Paul. I was very impressed by the whole dealership. Paul and Susan were great to work with. I will be back to purchase my next car from Paul. More
Nick Norman and the entire staff are top notch! Great doing business with such a nice organization! Looking forward to a continued relationship during service of the vehicle! doing business with such a nice organization! Looking forward to a continued relationship during service of the vehicle! More
My first time purchase of a BMW 430i Convertible Car My initial experience with Paul Kolleck was awesome. He quickly got me out to test drive the car and then was able to spend the time to review all the My initial experience with Paul Kolleck was awesome. He quickly got me out to test drive the car and then was able to spend the time to review all the options that were available on my car. He also did a wonderful job working with me on a great price for my trade-in which greatly simplified my decision to purchase the car. On the day of the purchase I was able to work with Daniel Wright and Eric Fender in Finance to complete the necessary paperwork which was a straightforward and seamless process. Finally to complete the circle, Jonathan Kumar was endlessly patient and clear as he reviewed the many upgrades and features that comes with my new BMW car. The customer service was one of the best I have ever had and I could not be more happy joining the BMW family with my new car. More
Repeat customer for a reason I have been buying cars from Paul Kolleck since 2011 for a reason. Paul is extremely trustworthy and honest. He cares about the product he represents I have been buying cars from Paul Kolleck since 2011 for a reason. Paul is extremely trustworthy and honest. He cares about the product he represents and is extremely knowledgeable. Susan Ward helped me understand the technology features of my new 7 and that helped shorten the learning curve. You will not be disappointed with a purchase or service with the BMW Store. More
First BMW purchase Starting with our initial contact with Nick, then meeting with Mat and inspecting and trying out the X5, and completing our purchase with Jemar everyt Starting with our initial contact with Nick, then meeting with Mat and inspecting and trying out the X5, and completing our purchase with Jemar everything was done with the utmost professionalism. Thanks to all for a great experience. More
Great Experience I've had previous experience with this dealership which is the reason I went there to look for a new car. I was not disappointed. Knowledgeable, fri I've had previous experience with this dealership which is the reason I went there to look for a new car. I was not disappointed. Knowledgeable, friendly and professional staff. Very happy with my new purchase! More
Select and purchase new X5 The tag team of Paul Kolleck with Susan Ward provided the best experience selecting , ordering, and starting new 2020 X5 journey. Received all the att The tag team of Paul Kolleck with Susan Ward provided the best experience selecting , ordering, and starting new 2020 X5 journey. Received all the attention and expertise, as expected since this is the second x5 ordered ( in 2014). We hope to have Rodney Steadman again as our excellent service tech/advisor. Could not be more satisfied. More
Excellent experience. Paul and Susan were fantastic. Eric was as well. Great car. Love it. Facility is fantastic. I felt appreciated and got the proper attention Eric was as well. Great car. Love it. Facility is fantastic. I felt appreciated and got the proper attention More