
The BMW Store
Cincinnati, OH
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Great Experience I had a great experience working with Paul. He made the whole process of buying a car easy and painless from start to finish. We were impressed with I had a great experience working with Paul. He made the whole process of buying a car easy and painless from start to finish. We were impressed with his approach and knowledge. We were equally impressed with the post-sale experience, where Susan walked us through the key features of our new car and helped us get everything set up the way it would be most functional for us. She gave us her contact info in case we had any additional questions too. More
Great experience. Friendly ,knowledgeable,helpful staff from the salesman,new care sales manager , genius to the parts department. Love my new x5 we also bought a new x3 in April. So happy with the experie from the salesman,new care sales manager , genius to the parts department. Love my new x5 we also bought a new x3 in April. So happy with the experience we subsequently bought the x5 More
New car sales Excellent sales experience with Dean. Knowledgeable in the product and offered many good suggestions in terms of options.Would definitely have him as Excellent sales experience with Dean. Knowledgeable in the product and offered many good suggestions in terms of options.Would definitely have him as my sales guy for my next purchase. Jemar was very thorough in closing the deal. Pleasant and no pressure finance manager. Susan provided excellent after sales experience with the X3. Provided in-depth knowledge for us to get used to the new technology on the vehicle. More
Helpful and easy to deal with My experience with Paul and Susan was spot on excellent. The last time I bought a car was 13 years ago. This experience was great with communication My experience with Paul and Susan was spot on excellent. The last time I bought a car was 13 years ago. This experience was great with communication and no hassles. Susan was very helpful showing me how the car worked with the new technology. Both Paul and Susan were very helpful with the car buying experience. More
Uncomplicated We knew what wanted when we arrived and everyone made sure we got it. Everyone was easy to do business with. All questions were answered. And the We knew what wanted when we arrived and everyone made sure we got it. Everyone was easy to do business with. All questions were answered. And they all have offered to be there for future questions or concerns. We are most happy. More
Another great X5 Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and hea Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and healthy, Lisa Vogel More
Lease My experience with Paul and Susan was flawless and effortless! I recommend working with Paul and Susan and this location if you want a great experi My experience with Paul and Susan was flawless and effortless! I recommend working with Paul and Susan and this location if you want a great experience. More
Paul was very helpful during this process. And Susan was most helpful setting up the X3 and fun to work with. I had a great experience working with both Paul and Susan! most helpful setting up the X3 and fun to work with. I had a great experience working with both Paul and Susan! More
Great communication...no hard sell...really listened to my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! More
Excellent service and Ric, Paul and Susan are amazing! Thank you for upholding the wonderful tradition of the BMW Store! Thank you for making the experience of the purchase of our new cars so wonderful! Thank you for upholding the wonderful tradition of the BMW Store! Thank you for making the experience of the purchase of our new cars so wonderful! More