The BMW Store

Great experience at the BMW store! Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided t Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided the same outstanding sales support. Susan was wonderful explaining and getting us comfortable with all of the features and functionality of cars! Ric provided us with goodie bags at checkout and gave us confidence that the entire BMW Store team was behind us on our purchases. Joe jumped in when we had a minor seat noise issue with one of the cars. It was quickly resolved. Eric made the finance part of the purchase transparent and easy. Overall, a wonderful experience! More

Great service and great people Ric Koresky, Dean Stathis and Susan Ward were all easy to work with. Each conveyed their expertise in their respective areas. I have purchased and l Ric Koresky, Dean Stathis and Susan Ward were all easy to work with. Each conveyed their expertise in their respective areas. I have purchased and leased 11 vehicles from this dealership since 1996 and have always had great service. That is why, although I live in Columbus, I continue to chose to work with this dealership and these people. They have made me a loyal and happy customer. Chris Bardos Dublin Ohio BMW owner since 1990 More

Outstanding service as usual We have been working with the BMW for many years. Without exception, our experience has always been first rate. Rick and Paul make the buying experien We have been working with the BMW for many years. Without exception, our experience has always been first rate. Rick and Paul make the buying experience fun. True professionals that really know how to provide great customer service. Susan is also a real pro and helps you learn all about your new car. More

Well Done Susan is knowledgeable, thorough and very customer oriented. She has a very conversational style--easy to talk to and she answers questions in a patie Susan is knowledgeable, thorough and very customer oriented. She has a very conversational style--easy to talk to and she answers questions in a patient, but confident manner. More

My experience was wonderful . This dealership is friendly honest and fair. I highly recommend them. They tried to save me money and were very fair on my trade in . They are very tr This dealership is friendly honest and fair. I highly recommend them. They tried to save me money and were very fair on my trade in . They are very trusting. More

Paul Kolleck and the team at the BMW Store Came Through The BMW Store did a great job of meeting our needs with an Executive Demo. We looked at lots of options and Paul was very patient. He even arranged fo The BMW Store did a great job of meeting our needs with an Executive Demo. We looked at lots of options and Paul was very patient. He even arranged for Mat Swartz to show us some of the inventory when he was off and we were in the area. Susan Ward did a great job of showing all of the features to my wife and her parents who ordered an X3 the same day for lease. She did this patiently while I was getting all of the paperwork done with Jemar Dubose who was also very helpful. This is the 4th car I have purchased from Cincinnati MINI / BMW Store. There is a reason I keep coming back: I love the cars, but the support from Sales (including Ric Koresky) and Service (Rodney Steadman has been a gem with the i3) is even more important. More

Hassel free & excellent customer service! The team at the BMW store make sure that your purchase is hassel free! This is my third BMW from them and it is always a pleasure. You get the complet The team at the BMW store make sure that your purchase is hassel free! This is my third BMW from them and it is always a pleasure. You get the complete package with service to finance to sales. Great job Dean, Jonathan, Joe (service advisor), and Eric (finance)!! More

Excellent, very informative, efficient and friendly. Paul Kolleck was extremely knowledgeable of the BMW products. I bought a used Z4 but also discussed a new hybrid 5 series. He gave me all my options Paul Kolleck was extremely knowledgeable of the BMW products. I bought a used Z4 but also discussed a new hybrid 5 series. He gave me all my options very clearly, was professional and easy to deal with. I really enjoyed this transaction. Susan Ward demonstrated my car for me prior my purchase. She was phenomenal. I learned a lot from her and she followed up with a couple emails to help demonstrate a few items to me. I did my finance, maintenance and enamel purchasing through Jemar DuBose. He clearly and thoroughly talked me through my options. He listened to me and got me the right package on the maintenance options. He also was very thorough and efficient on the financing. Overall, I was really impressed with everyone and my entire experience at The BMW STore. More

I am from Illinois and was looking for a pre-owned BMW for weeks Upon seeing one at The BMW Store in Cincinnati, OH I wasn't sure what to expect or being hesitant to purchase a vehicle five hours away, Jo for weeks Upon seeing one at The BMW Store in Cincinnati, OH I wasn't sure what to expect or being hesitant to purchase a vehicle five hours away, John made the process delightful and exceptional. Providing me additional detail photos , constant communication about the vehicle's condition and maintenance. And when i found some irregularities, he got them fixed ( vin label was badly scratched, so he did ordered a new one). Given John professionalism and candor, I was confident I found the right vehicle. He offered me a shuttle service too. A really great experience Lurie L 01.29.20 More

Great experience ... as always! This is the fifth or sixth BMW that my wife and I have either leased or purchased from The BMW Store, and we are once again very happy with the experi This is the fifth or sixth BMW that my wife and I have either leased or purchased from The BMW Store, and we are once again very happy with the experience. We were in a position around the holidays of having to get rid of our old BMW X5 (high mileage and costly repairs), and Dean and Ric worked with us on both price and getting it scheduled into their last January production slot. Plus, they secured us a loaner until our car arrived (way earlier than either of us expected, to boot). The experience was phenomenal. Then when our car arrived, Susan spent an hour walking me through every new option, safety feature, and improvement over our old X5 (and there were alot, since our old car was nearly a decade old). Thanks as well to Rodney for all of the great service as well over the years. You have been great to work with! Thanks so much to you all for such a pleasant experience! Chris & Jen More