
The BMW Store
Cincinnati, OH
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I had a very pleasant experience purchasing my new BMW. I explained to Paul that I do not like car shopping at all so he asked me a few questions to find out what I was looking for. He listened to what I had explained to Paul that I do not like car shopping at all so he asked me a few questions to find out what I was looking for. He listened to what I had to say and said I think I have the car you are looking for. It was exactly what I wanted. I took it for a quick test drive and loved it. We took care of all the paperwork over the phone. I came in with my husband on Saturday and took my new car home. It was perfect. More
Extraordinary BMW dealership We've just taken delivery of the fifth BMW we've purchased over the years from The BMW Store. Recommend this dealership unreservedly. The New Car Sale We've just taken delivery of the fifth BMW we've purchased over the years from The BMW Store. Recommend this dealership unreservedly. The New Car Sales and Service Departments are world class - from the general manager of New BMW Sales (Ric Koresky), our long-standing BMW Client Advisor (Dean Stathes), BMW Genius (Susan Ward) and Finance Manager (Eric Fender). They genuinely have earned our complete trust. Each is expert, responsive, and accountable. They are trustworthy "straight-shooters". As in our past transactions at The BMW Store, our just-concluded new car sales process was efficient and pleasant In addition, an important consideration for us has been the quality and professionalism of the Service Department, including our Service Advisor (Matt Carelock). Collectively, the team at The BMW Store has made buying, owning and caring for our BMWs as excellent and reassuring a process as one could hope for! They are the best! More
We quickly came to reasonable financial terms on purchase of new car and trade. They spent a good amount of time with me to show me features and options. of new car and trade. They spent a good amount of time with me to show me features and options. More
With Ease! The whole transaction was very fluid, easy and fair. Paul and the team were able to work test drives into my schedule and we were able to negotiate te The whole transaction was very fluid, easy and fair. Paul and the team were able to work test drives into my schedule and we were able to negotiate terms very easily using multiple ways of communication. More
Easy and Smooth! This is my third BMW! Love my new car and all it's new features. The entire staff continues to exceed expectations and that is why we continue to co This is my third BMW! Love my new car and all it's new features. The entire staff continues to exceed expectations and that is why we continue to come back to the BMW Store. More
Paul was great. Outstanding customer service and follow up. Everyone at The BMW Store made our new car purchase an enjoyable experience. Thanks for taking great care of us. up. Everyone at The BMW Store made our new car purchase an enjoyable experience. Thanks for taking great care of us. More
Excellent , easy to work with . Great service. The location is close to home. I am very happy with my new 2020 BMW 530, it's awesome! , easy to work with . Great service. The location is close to home. I am very happy with my new 2020 BMW 530, it's awesome! More
New 2019 330i I was delighted to work with the BMW Store for the second time! The entire experience of purchasing a new car can be cause for some level of anxiety, I was delighted to work with the BMW Store for the second time! The entire experience of purchasing a new car can be cause for some level of anxiety, but not here! I was delighted with my entire experience from the minute I contacted them about the possibility of trading in my 2016 BMW. I had looked at another car at another dealer and made the decision to return to the BMW Store based on a better price on the car I was purchasing as well as a better value from my trade in. I won't be looking elsewhere when it's time for my next purchase! More
Purchase of New X3 Just moved to Ohio and wanted to trade my 3-Series sedan for an X3. Great buying experience working with Paul. Made the whole process easy and enjo Just moved to Ohio and wanted to trade my 3-Series sedan for an X3. Great buying experience working with Paul. Made the whole process easy and enjoyable. Susan spent time with us getting to know the ins and outs of the new vehicle and answered all our questions. Highly recommend them both and we will be back again for more vehicles. More