
The BMW Store
Cincinnati, OH
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Purchase of New X3 Just moved to Ohio and wanted to trade my 3-Series sedan for an X3. Great buying experience working with Paul. Made the whole process easy and enjo Just moved to Ohio and wanted to trade my 3-Series sedan for an X3. Great buying experience working with Paul. Made the whole process easy and enjoyable. Susan spent time with us getting to know the ins and outs of the new vehicle and answered all our questions. Highly recommend them both and we will be back again for more vehicles. More
Purchase of New M8 Very happy with the experience of purchasing my new M8. Would look forward to buying additional cars from Paul in the future and would welcome the op Very happy with the experience of purchasing my new M8. Would look forward to buying additional cars from Paul in the future and would welcome the opportunity to work with Susan as well. More
Very professional staff who made the experience an easy Very professional staff who made the experience an easy process and decision. Answered all my questions and covered everything in great detail. Gre Very professional staff who made the experience an easy process and decision. Answered all my questions and covered everything in great detail. Great experience and would highly recommend to others! More
New Car Purchase Great team to work with. Very helpful and thorough! Looking forward to the next time we are in the market for a new vehicle. Appreciate it! Great team to work with. Very helpful and thorough! Looking forward to the next time we are in the market for a new vehicle. Appreciate it! More
Just pick up another one. I have to said they are the best in Town. I just got another BMW from them. This is the fourth one with in a year. I have to said they are the best in Town. I just got another BMW from them. This is the fourth one with in a year. More
Another flawless delivery by Susan and The BMW Store Just took delivery of my wife's 2020 X3. The level of technology of this vehicle is really impressive. Susan made the transition from a 20 year old Le Just took delivery of my wife's 2020 X3. The level of technology of this vehicle is really impressive. Susan made the transition from a 20 year old Lexus SUV easy for my wife. She loves her new car. We had some questions after we got home that Susan answered promptly. While I have had BMW's for the past 40 years now, she truly is a "BMW Genius". Thanks again. Dean Stathes made the sales closing an easy and painless experience, as always in the past. Handled the transfer of my wife's personalized plates to the new car, and we were on our way quickly to enjoy the new car. Thanks, Dean ! Ric.....what can I say? I have owned 20 BMW's now over a 40 year period, not all coming from The BMW Store. Since Ric's return to the "Store" in the mid 2000's, he has earned my family's business through a truly personalized sales experience for the past 8 new cars. Always gives a fair deal on price, and advice on optioning. No need to shop elsewhere anymore. Thanks for the years of great service ! More
Great customer service, from the salesman to the tech guru to the finance guy. All very professional, knowledgeable and pleasant to work with. Never felt like I was being pressured or swindled. This shou guru to the finance guy. All very professional, knowledgeable and pleasant to work with. Never felt like I was being pressured or swindled. This should be standard in the car-shopping experience. More
First time dealing with this BMW store. Nick Norman took us for a test drive of this very nice certified X1. We liked it and he helped us get a good deal and make the process smooth. To compensate for a sma us for a test drive of this very nice certified X1. We liked it and he helped us get a good deal and make the process smooth. To compensate for a small delay he brought all the paper work at my home for the finalizing the deal. Thanks Philippe More
Wonderful Sale persons you can trust Mr. Paul Kolleck is a wonderful sales advisor who is always trying to help his customer. His wonderful service and recommendation make me happy. Highl Mr. Paul Kolleck is a wonderful sales advisor who is always trying to help his customer. His wonderful service and recommendation make me happy. Highly recommend for your future business with him. Ms. Susan Ward, wonderful professional, helped me to understand all functions of my new car. Thank you very much. More
Back Again for the Sixth Time Transitioning from one great ride to the next is seamless with sales led by a very knowledgeable and highly responsive Dean Stathes with the engaging Transitioning from one great ride to the next is seamless with sales led by a very knowledgeable and highly responsive Dean Stathes with the engaging Katelyn Linnemann making the lease end procedure simple and expedient. The really sharp 2020 M7 Series I drove away with last week is the best yet. Susan Ward made using the user friendly technology package simple to understand and left the door wide open for any further help needed down the road. Sales Manager Ric Koresky leaves one with a confident assurance of impeccable quality of the product and the dealership. Eric Fender made the final step in the sale process go smooth with all of the documents ready for signature and explanation available as needed. The Service Department is outstanding. Rodney Steadman as my service is great to work with and always responds thoroughly and expediently with resolution of any issues. All in all, Lord willing, I'll be back again to the BMW Store in the not too distant future. More