The BMW Store

Lease buy out Excellent service from Paul and Jemar assisting me on buying out my 2017 BMW M4. Made purchase process very easy and fast. Could not have asked for Excellent service from Paul and Jemar assisting me on buying out my 2017 BMW M4. Made purchase process very easy and fast. Could not have asked for anything better. More

Outstanding Salesperson This BMW dealership for selling new cars sets the standard for courtesy, knowledge of vehicles, and a desire for a customer to be comfortable and abov This BMW dealership for selling new cars sets the standard for courtesy, knowledge of vehicles, and a desire for a customer to be comfortable and above all satisfied. It is unusual from my standpoint to have been offered such outstanding service by personnel as opposed to other ventures with other dealers. I highly recommend this The BMW Store dealership to all who are in the market for a BMW to experience the quality and enthusiasm of all personnel encountered. Mr. Wright, as my salesperson for the purchase of both an X3 and an X5, has been an exceptional experience with his knowledge of these vehicles with the intricacies of human / car interfaces. The iDrive learning curve has flattened out somewhat with his instruction. He has been an asset for us to evaluate what we wanted on a new car, plus, what was a valid consideration to be added as well. This type of ability to know what makes the car more comfortable and useful is a major capability for being able to enjoy the car. I want to thank Mr. Daniel Wright for all of his help and expertise in our purchases. More

My 4th BMW but my first BMW SUV and I love it. Plenty of room for grandchildren now. Paul was a great help in my decision and Susan helped explain everything on the car. Thank you! room for grandchildren now. Paul was a great help in my decision and Susan helped explain everything on the car. Thank you! More

Great job by the entire team at the BMW store. They exceeded our expectations at every point in the process. Well done by the entire team. exceeded our expectations at every point in the process. Well done by the entire team. More

2020 X5 Words can hardly express the sincere involvement, both personal and knowledge, for the purchase of a 2020 X5. When the salesperson was not available Words can hardly express the sincere involvement, both personal and knowledge, for the purchase of a 2020 X5. When the salesperson was not available the particular day my wife and I arrived (didn't know it was his day off), Ric was able and willing to spend time with us including a short demo drive. For a Sales Manager position, I consider this way up and beyond normal for a person so busy. He spent the time with us and answered our questions. Even back to the dealership, Ric was always out to greet and see how we were doing. I've never had such an amazing car sales experience, especially from a busy, busy Sales Manager. If I wear a hat, my hat is off to Ric! More

New Car Buy vs. Lease Excellent service, friendly , no pressure, both representatives that worked with me very helpful and knowledgeable. I use very few miles per year in Excellent service, friendly , no pressure, both representatives that worked with me very helpful and knowledgeable. I use very few miles per year in a car and the choice was to either purchase or lease. Because of the low mileage in my routine a lease seemed to be the best option at this time, they made the process easy and now I am enjoying the new car More

530 eDrive We just leased the 530 eDrive---love the car, and Paul Kolleck and Susan Ward were fantastic---probably one of your fastest sales ever. I cannot minc We just leased the 530 eDrive---love the car, and Paul Kolleck and Susan Ward were fantastic---probably one of your fastest sales ever. I cannot mince many more words. I will simply say they are he best. More

Dean did a great job again. We just purchased another vehicle from The BMW store. Just like the other times, Dean was very professional, informative and friendly. He drove the ve We just purchased another vehicle from The BMW store. Just like the other times, Dean was very professional, informative and friendly. He drove the vehicle from Cincinnati to Dayton so we could test drive it. More

We just purchased the X7 and could not be happier with the level of service and professionalism we experienced when working with Dean. We purchased our previous X5 from the Tricounty dealership but love t the level of service and professionalism we experienced when working with Dean. We purchased our previous X5 from the Tricounty dealership but love the BMW Store so much more. Dean, Susan and Ric were all so helpful and just wonderful to work with! Thank you all for an amazing experience! Also, Andre in service is always the consummate professional as well. Highly recommend this place! More

I came in to look at a used X5. John Beam showed me the SUV. He had me drive the vehicle around the Kenwood area explaining the benefits and options of the BMW. He answered all of my questions and was incr SUV. He had me drive the vehicle around the Kenwood area explaining the benefits and options of the BMW. He answered all of my questions and was incredibly professional and interesting to talk to. He was direct, honest and very knowledgeable. Overall a really great experience! More