
The BMW Store
Cincinnati, OH
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First time dealing with this BMW store. Nick Norman took us for a test drive of this very nice certified X1. We liked it and he helped us get a good deal and make the process smooth. To compensate for a sma us for a test drive of this very nice certified X1. We liked it and he helped us get a good deal and make the process smooth. To compensate for a small delay he brought all the paper work at my home for the finalizing the deal. Thanks Philippe More
Wonderful Sale persons you can trust Mr. Paul Kolleck is a wonderful sales advisor who is always trying to help his customer. His wonderful service and recommendation make me happy. Highl Mr. Paul Kolleck is a wonderful sales advisor who is always trying to help his customer. His wonderful service and recommendation make me happy. Highly recommend for your future business with him. Ms. Susan Ward, wonderful professional, helped me to understand all functions of my new car. Thank you very much. More
Back Again for the Sixth Time Transitioning from one great ride to the next is seamless with sales led by a very knowledgeable and highly responsive Dean Stathes with the engaging Transitioning from one great ride to the next is seamless with sales led by a very knowledgeable and highly responsive Dean Stathes with the engaging Katelyn Linnemann making the lease end procedure simple and expedient. The really sharp 2020 M7 Series I drove away with last week is the best yet. Susan Ward made using the user friendly technology package simple to understand and left the door wide open for any further help needed down the road. Sales Manager Ric Koresky leaves one with a confident assurance of impeccable quality of the product and the dealership. Eric Fender made the final step in the sale process go smooth with all of the documents ready for signature and explanation available as needed. The Service Department is outstanding. Rodney Steadman as my service is great to work with and always responds thoroughly and expediently with resolution of any issues. All in all, Lord willing, I'll be back again to the BMW Store in the not too distant future. More
Lease buy out Excellent service from Paul and Jemar assisting me on buying out my 2017 BMW M4. Made purchase process very easy and fast. Could not have asked for Excellent service from Paul and Jemar assisting me on buying out my 2017 BMW M4. Made purchase process very easy and fast. Could not have asked for anything better. More
Outstanding Salesperson This BMW dealership for selling new cars sets the standard for courtesy, knowledge of vehicles, and a desire for a customer to be comfortable and abov This BMW dealership for selling new cars sets the standard for courtesy, knowledge of vehicles, and a desire for a customer to be comfortable and above all satisfied. It is unusual from my standpoint to have been offered such outstanding service by personnel as opposed to other ventures with other dealers. I highly recommend this The BMW Store dealership to all who are in the market for a BMW to experience the quality and enthusiasm of all personnel encountered. Mr. Wright, as my salesperson for the purchase of both an X3 and an X5, has been an exceptional experience with his knowledge of these vehicles with the intricacies of human / car interfaces. The iDrive learning curve has flattened out somewhat with his instruction. He has been an asset for us to evaluate what we wanted on a new car, plus, what was a valid consideration to be added as well. This type of ability to know what makes the car more comfortable and useful is a major capability for being able to enjoy the car. I want to thank Mr. Daniel Wright for all of his help and expertise in our purchases. More
My 4th BMW but my first BMW SUV and I love it. Plenty of room for grandchildren now. Paul was a great help in my decision and Susan helped explain everything on the car. Thank you! room for grandchildren now. Paul was a great help in my decision and Susan helped explain everything on the car. Thank you! More
Great job by the entire team at the BMW store. They exceeded our expectations at every point in the process. Well done by the entire team. exceeded our expectations at every point in the process. Well done by the entire team. More
2020 X5 Words can hardly express the sincere involvement, both personal and knowledge, for the purchase of a 2020 X5. When the salesperson was not available Words can hardly express the sincere involvement, both personal and knowledge, for the purchase of a 2020 X5. When the salesperson was not available the particular day my wife and I arrived (didn't know it was his day off), Ric was able and willing to spend time with us including a short demo drive. For a Sales Manager position, I consider this way up and beyond normal for a person so busy. He spent the time with us and answered our questions. Even back to the dealership, Ric was always out to greet and see how we were doing. I've never had such an amazing car sales experience, especially from a busy, busy Sales Manager. If I wear a hat, my hat is off to Ric! More
New Car Buy vs. Lease Excellent service, friendly , no pressure, both representatives that worked with me very helpful and knowledgeable. I use very few miles per year in Excellent service, friendly , no pressure, both representatives that worked with me very helpful and knowledgeable. I use very few miles per year in a car and the choice was to either purchase or lease. Because of the low mileage in my routine a lease seemed to be the best option at this time, they made the process easy and now I am enjoying the new car More
530 eDrive We just leased the 530 eDrive---love the car, and Paul Kolleck and Susan Ward were fantastic---probably one of your fastest sales ever. I cannot minc We just leased the 530 eDrive---love the car, and Paul Kolleck and Susan Ward were fantastic---probably one of your fastest sales ever. I cannot mince many more words. I will simply say they are he best. More