
The BMW Store
Cincinnati, OH
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The best saleman Congratulation Dean for your professionalism and your patience. This is my 10th BMW I lease or bought, He made the end of my lease transition very Congratulation Dean for your professionalism and your patience. This is my 10th BMW I lease or bought, He made the end of my lease transition very smooth. Dean was very knowledgeable about the new 330iX I bought. He gave me all the information I needed about my new car. Congratulation Dean! More
New Lease Excellent experience in leasing our new X-3, no surprises. Tim was very knowledgeable about the new X-3, BMW north was trying to push us to lease a 20 Excellent experience in leasing our new X-3, no surprises. Tim was very knowledgeable about the new X-3, BMW north was trying to push us to lease a 2019 X-3 and Tim beat the lease offer they proposed with a 2020 model with more options. More
New lease We have leased with this dealership for the last 12 years and have been very satisfied. They have made each end-of-lease to new lease transition very We have leased with this dealership for the last 12 years and have been very satisfied. They have made each end-of-lease to new lease transition very smooth and easy. Thank you. More
Very Proffesional Made the transaction easy and was very helpful with picking out the vehicle and the options. Have already recommended Paul to another buyer. I felt Pa Made the transaction easy and was very helpful with picking out the vehicle and the options. Have already recommended Paul to another buyer. I felt Paul was trying to help me with what I wanted and not what he might be pushed to sell. More
Great experience for new BMW owner Bought a service loaner BMW x3 and this was a great experience. Traded in a Honda Accord and got what I expected to get on the trade in. Everything Bought a service loaner BMW x3 and this was a great experience. Traded in a Honda Accord and got what I expected to get on the trade in. Everything went smoothly With Dean and Jonathon was awesome showing all the bells and whistles during the test drive. More
Awesome!! Bought a slightly used BMW 435i Xdrive and the total experience was great. The engagement before, during and after from Julian was the excellent!! Bought a slightly used BMW 435i Xdrive and the total experience was great. The engagement before, during and after from Julian was the excellent!! My deal had some unique requests and the team worked with me and was able to accommodate everything. On top of that they negotiated what I think was a good deal for both sides. Highly recommended these guys if you are in the market for a BMW! More
I had the best experience with the staff at BMW. I had the best experience with Julian and Jemar and Susan on the purchase of my new car. they are so helpful and caring with all my questions and need I had the best experience with Julian and Jemar and Susan on the purchase of my new car. they are so helpful and caring with all my questions and needs. plus, the service doesn't stop after you leave the dealership. I know i can contact any of them for help whenever i need anything. More
Consistently excellent This is my 3rd BMW form The BMW Store and they truly make it easy. Knowledgeable sales team who are easy to deal with and fair minded. Transparent n This is my 3rd BMW form The BMW Store and they truly make it easy. Knowledgeable sales team who are easy to deal with and fair minded. Transparent non-pressure sales approach from beginning to end. Accommodating and customer focused. Pleasure to deal with and I'll be back for my next BMW. More
Worth the drive We just bought our 4th BMW from the BMW store since 1995. We moved from a 2000 X5 to the 2019 model -- suffice to say a ton of new technologies. Our s We just bought our 4th BMW from the BMW store since 1995. We moved from a 2000 X5 to the 2019 model -- suffice to say a ton of new technologies. Our sales person, Dean, and "Genius" Susan have been super helpful and patient. Also, we have only had our cars serviced at the dealership since 1995 with outstanding results. The service team, with manager Tim, are responsive, honest, and deliver great service. We like that The BMW Store is a family owned dealership that only does BMWs, not part of a multi-dealership corporation. we have a BMW dealer 5 minutes from our home, but drive the 30 minutes to get to the BMW Store --- very different place. More
Our 12th BMW Our 1st BMW was an ‘01 X5. Our 12th BMW is a ‘19 X5. All 12 were leased or purchased through The BMW Store. Paul Kolleck did a great job in meeting Our 1st BMW was an ‘01 X5. Our 12th BMW is a ‘19 X5. All 12 were leased or purchased through The BMW Store. Paul Kolleck did a great job in meeting out needs and delivering this fantastic vehicle. Susan Ward was extremely helpful in walking us through the X5’s operation. More