The BMW Store

I would highly recommend this dealership Brian worked hard to get out business. He was very pleasant but business-like. He was truly interested in finding out our interests about the X3 and a Brian worked hard to get out business. He was very pleasant but business-like. He was truly interested in finding out our interests about the X3 and answered our questions with great detail. He built our confidence in him, the dealership, and the brand. More

BMW M235i lease buy-out I chose to buy out the lease I had on my M235i — as I was so pleased with the vehicle. The BMW store team made my transaction very easy, quickly answe I chose to buy out the lease I had on my M235i — as I was so pleased with the vehicle. The BMW store team made my transaction very easy, quickly answering my questions, providing various options, and executing my deal smoothly. More

Purchase 2018 430i Working with Paul on this purchase was wonderful, Paul knew the produce line even responded to initial questions that I have on Sunday afternoon in t Working with Paul on this purchase was wonderful, Paul knew the produce line even responded to initial questions that I have on Sunday afternoon in the form of a text. Paul understood where we wanted to be with respect to trade in and money down and instantly met our requests which made the purchasing process the easiest that I have ever been involved with. When discussing the maintenance contracts and extended warranties both Paul and Jemar were extremely knowledgeable and pointed out options that we had based on both and suggested the best plans for us at the time of purchase and in the future. Susan was excellent in working with our Susan to review the car, explain all of the functions of the car from the navigation to the media to the different driving modes to the operation of the top and what gas to use. This is our third purchase from the BMW Store and each time they continue to refine and better the process. Thank You Paul and team we will refer all that we know to you guys in the future. More

Fifth Car from BMW Store I’ve lease 3 new vehicles, purchased 1 new vehicle and bought 1 used vehicle from the BMW Store. I’ve serviced all my cars there as well. There is a r I’ve lease 3 new vehicles, purchased 1 new vehicle and bought 1 used vehicle from the BMW Store. I’ve serviced all my cars there as well. There is a reason I keep coming back: I’ve continued to enjoy the experience. More

Best buying experience ever The combination of Paul Kolleck, Susan Ward and the BMW Store in Cincinnati led to the best car buying experience of my life. From the moment I walke The combination of Paul Kolleck, Susan Ward and the BMW Store in Cincinnati led to the best car buying experience of my life. From the moment I walked in, I felt like I was the only customer there- my x7 was parked indoors waiting for me. The attention paid to me and my family (which included two young children) was TOP notch. Susan's walkthrough was detailed, but not overwhelming.- she actually sold us our first BMW now six years ago, but her current role, suites her well. This was my second time working with Paul and he did not disappoint. His preparation of purchasing paperwork was complete prior to my arrival. His assistance in purchasing the car and answering questions was perfect. Not a detail was left untouched. Even as I exited the store with my dream car, they added a gift bag and a bow on the car (at my 7 year old daughter's request) as the perfect finish. More

The BMW Store is welcoming and friendly. They go out of the I worked with Tim Morrison. He is knowledgeable, patient, and kind. He explains everything and listens. He did not continuously call me as some o I worked with Tim Morrison. He is knowledgeable, patient, and kind. He explains everything and listens. He did not continuously call me as some other dealers did, but he was prompt in calling with information I requested. I was overwhelmed by all the packages and choices. He explained them and helped me choose the right ones for me. I love my BMW X3. I worked with Eric Fender in Finance. He explained everything to my husband and I and even showed us a way to save money and showed us that we had a larger rebate than we were expecting. I worked with Susan Ward to setup my key and learn about the car. She is patient and kind. I'm ready to go back and tweak my learning and I can't wait. All in all, whenever I go back to the BMW Store, everyone is helpful, knowledgeable, and kind. I highly recommend them. More

X5 Purchase 2nd car purchase from Paul Kolleck at the BMW Store. Great experience and very easy to do business with. No back and forth negotiation required as I 2nd car purchase from Paul Kolleck at the BMW Store. Great experience and very easy to do business with. No back and forth negotiation required as I feel I got a fair deal on the car purchased and my trade in. More

Easy to work with. Responsive. Everyone at the dealership made my experience easy and enjoyable. From the time I walked in I was greeted by Brian and he was knowledgeable and patie Everyone at the dealership made my experience easy and enjoyable. From the time I walked in I was greeted by Brian and he was knowledgeable and patient as I asked questions regarding 2 distinctly different cars. The X7 and the 8 Series. When the 8 series wasn't able to be taken out of the showroom on Saturday for a test drive, Brian drove it to my office on Monday morning. More

2nd car leased from Brian DiPaolo! He is great to work with! I chose a 5 because I've loved my experience. Brian helped me get the car that I wanted for the price that I wanted. He took his time and made me feel I chose a 5 because I've loved my experience. Brian helped me get the car that I wanted for the price that I wanted. He took his time and made me feel valued. I will continue to lease / buy cars from this dealership. Thanks, Jocelyn Palmer More

Outstanding order/purchase/delivery experience! As a long time customer of The BMW Store, I ordered another Bimmer on 1/8/19 & took possession/delivery of my new vehicle on 3/19/19. As always the t As a long time customer of The BMW Store, I ordered another Bimmer on 1/8/19 & took possession/delivery of my new vehicle on 3/19/19. As always the the entire order/delivery process was stellar. Mr. Kolleck was the consummate sales advisor. He shares your enthusiasm. He also kept me abreast of my build & the shipping progress of my ordered vehicle. Ms. Ward provided me with a cogent tutorial of my new vehicle's overwhelming iDrive system. Mr. DuBose was efficient & effective in closing out my purchase. In the end, I was pleasantly surprised that the Sales Manager, Mr. Koresky, congratulated & thanked me for my business. I appreciated the gift bag filled with goodies! Mr. Koresky is a class act, not to mention his staff as well... I'm happy to be back as a customer. This is a fabulous/first class dealership! More