The BMW Store

“Good and Not So Good” I bought a 2015 X1 form this dealership. The salesperson John was very good. He was courteous, respectful, and very honest. However, I cannot same the I bought a 2015 X1 form this dealership. The salesperson John was very good. He was courteous, respectful, and very honest. However, I cannot same the same thing about the business manger. This guy spent a long time trying to sell me all this extra service contracts. He was somewhat arrogant and acted and talked as if I was lucky to be there buying a car from him. He tried to discourage me from ever taking the car anywhere other than their service department. He acted as if I was some idiot who had never driven a “Luxury Car” before. ( I worked for years as an automotive engineer and have owned Lexus and Audi’s in the past ). He talked about the great service that they have in picking up the car for service from customer’s home and bringing it back but never once did anyone even offer to help me get the car to my home. I am somewhat disappointed. More

Not like most auto dealerships Everybody looks for different things while purchasing a car. My biggest pet peeve about most dealerships is they want you to buy TODAY. Dean Stathes Everybody looks for different things while purchasing a car. My biggest pet peeve about most dealerships is they want you to buy TODAY. Dean Stathes answered my questions and most importantly didn't pressure me for a sale. I did my homework and now I'm the owner of a sassy, seaside blue, convertible 230i and I'm thrilled. More

first class all the way! Paul and all the team at the BMW store are all first class folks. From my initial email on availability to closing the deal in a timely manner the ent Paul and all the team at the BMW store are all first class folks. From my initial email on availability to closing the deal in a timely manner the entire staff was professional and overwhelmingly helpful. I have never had a dealership experience like this before! Way to go team, keep it up. More

BMW 340i Great experience. Paul got me a great deal on a really awesome car. Overall leasing process took me less than 40 minutes and in a very short time I wa Great experience. Paul got me a great deal on a really awesome car. Overall leasing process took me less than 40 minutes and in a very short time I was out on the road with my new car. More

Five Stars for The BMW Store I have purchased 6 BMW's from this dealer and it's always been an a very good experience. Ric and Dean are exceptional marketing/sales people. In fact I have purchased 6 BMW's from this dealer and it's always been an a very good experience. Ric and Dean are exceptional marketing/sales people. In fact, the entire organization is exceptional. With regard to professionalism and personal attention there is none better! More

Excellent price with perfect service!!! There is another dealer in town but the BMW store is the place to make a purchase of this nature. From Dean our sales person who was always professio There is another dealer in town but the BMW store is the place to make a purchase of this nature. From Dean our sales person who was always professional, very helpful and never pushy to Ric the Sales Manager who did what it took to re-earn our business. This was my wife's 50th Birthday, we picked out what she wanted, had it ordered, it arrived on time with a pretty bow on top. She was excited and I was very happy with how well she was treated. I have bought many cars in my day...this experience was exceptional! Thank you Team BMW-The Ehrlichs More

Excellent. Prompt, courteous service by everyone we met at the dealership. Vehicles were clean and beautifully presented. Used vehicles looked almost like new. Prompt, courteous service by everyone we met at the dealership. Vehicles were clean and beautifully presented. Used vehicles looked almost like new. No pressure from salespeople. More

very positive experience Got the car I wanted for a good price. Very good communication and a very smooth process. Paul understood my needs and found the car that best fit th Got the car I wanted for a good price. Very good communication and a very smooth process. Paul understood my needs and found the car that best fit those needs. More

Grateful From the moment you step inside the dealership's showroom you'll feel welcomed. A sales associate came over immediately to answer questions, but not From the moment you step inside the dealership's showroom you'll feel welcomed. A sales associate came over immediately to answer questions, but not push for a sale. Follow-up emails and phone calls were mindfully sent by them as a thanks for stopping in and an offer to help out on my personal timing. When I made the decision to move forward, my sales associate, Brian DiPaolo, worked hard to answer specific questions immediately and researched others right on the spot. He went out of his way to make sure I felt comfortable with the design of the car since one didn't exist in the showroom. He helped to take much of the anxiety out of a large purchase. Equally, the Sales Manager, Ric Koresky, took time to introduce himself and offer his assistance as needed. It was a nice touch to feel welcomed from all areas of the dealership. His generosity at the close of the sale was greatly appreciated. Having an end touch point with the Sales Manager completed their professional service as he went out of his way to let me know he appreciated me choosing to purchase a car from their dealership. Picking up the car was an exciting experience with lots of nice touches. Jemar DuBose patiently and thoroughly went through the finances of purchase and took his time explaining additional service warranty options never pushing one way or the other for an additional sale. There's lots of paperwork to manage, but Jemar had a way of keeping things orderly and clear to understand. By the time you meet with Matt Garman to go over the specifics of driving this amazing car, you do feel a bit worn out, but the touch point is important to go over a few basics. Matt realizes there's a lot to learn about this highly technical car and does a nice job of going over just what's necessary to safely drive home. He reassures you that he's just a phone call away and strongly suggests going back to the dealer another day for a designated tutorial. This dealership has the right mix of enthusiasm, attention to detail, and professionalism which makes one have "NO buyer's remorse" when purchasing a high end vehicle from them. More

X3 review Superior service and communication during sales process . Transferred from lease to own in one easy step. Staff is consistently prepared and experien Superior service and communication during sales process . Transferred from lease to own in one easy step. Staff is consistently prepared and experienced. Finance team was great. I love this dealership. More