The BMW Store

Outstanding experience!! Best car buying experience I have ever had. Dean and Ric were great and got us exactly what we wanted for a great price.I would not shop BMW anywhere Best car buying experience I have ever had. Dean and Ric were great and got us exactly what we wanted for a great price.I would not shop BMW anywhere else. More

Great BMW experience Friendly, atmosphere from the front desk through sales and into service. Outstanding attention to detail. Really appreciate the detailed introduction Friendly, atmosphere from the front desk through sales and into service. Outstanding attention to detail. Really appreciate the detailed introduction to the great technology features of the 2019 X3 series (well done by the tech specialist). More

Buying experience was great Was a great experience. Everybody answered all questions. And everything done in the same day. Would recommend for everybody else.Answered all my qu Was a great experience. Everybody answered all questions. And everything done in the same day. Would recommend for everybody else.Answered all my questions made the buyer experience very good More

Our experience Excellent service for our purchase. Brian DiPaolo and Susan Ward were very professional. Our experience at your dealer was first rate. Will recommen Excellent service for our purchase. Brian DiPaolo and Susan Ward were very professional. Our experience at your dealer was first rate. Will recommend you to our friends. More

Cincinnati BMW Quickest and easiest automobile purchase ever--Paul, Susan, and Mat were great to work with. Walked in and owned the car within 2 hours with only cas Quickest and easiest automobile purchase ever--Paul, Susan, and Mat were great to work with. Walked in and owned the car within 2 hours with only casual conversations with the BMW team. More

Outstanding Sales Team = Customer Satisfaction This is the 4th vehicle I have purchased from the BMW Store. Paul Kolleck and Susan Ward combined in a team effort to make my sales experience practic This is the 4th vehicle I have purchased from the BMW Store. Paul Kolleck and Susan Ward combined in a team effort to make my sales experience practically seamless from beginning to end. They have both worked diligently, professionally, and courteously to provide information, answer questions and help resolve minor issues encountered along the way. More

I expect top quality service and that is what I receive This is the fifth vehicle I have leased. Paul has worked with me on all five of the lease processes. His preparation is excellent so when I come to t This is the fifth vehicle I have leased. Paul has worked with me on all five of the lease processes. His preparation is excellent so when I come to the dealership to lease a new BMW the only decision I need to make is choice of color! This last time he was ahead of me on that! More

Excellent. this is the fourth BMW I have bought from the. Paul is always attentive and communicates back to me in a timely manner. We basically settle all details before i show up to pick up the car. Sue W Paul is always attentive and communicates back to me in a timely manner. We basically settle all details before i show up to pick up the car. Sue Ward is excellent in explaining all features on the vehicles and sets it up they way I want. More

Buying a brand new BMW X1 I had a great experience with Paul Kolleck during the purchasing process of this car. He was very helpful and able to answer all my questions/concerns I had a great experience with Paul Kolleck during the purchasing process of this car. He was very helpful and able to answer all my questions/concerns as it was my first time buying a car. When Paul wasn’t able to complete the transaction with me as he had health issues, Susan Ward took turn and showed me my brand new car once it had arrived. She also showed me how to work it and it was very helpful. Overall BMW location and its staff madr my experience buying my car very seamless and enjoyable! More

Great sales and car delivery experience - again. This was my second vehicle purchased via Paul and 3rd BMW from this dealership since moving to Cincinnati. The discussion and sales process with Paul This was my second vehicle purchased via Paul and 3rd BMW from this dealership since moving to Cincinnati. The discussion and sales process with Paul was very transparent, without pressure and I found Paul very helpful. Everything was pleasant and efficient with all my questions before, during and after the sale quickly answered. Even picking up the vehicle was handled really well, I dint need to "wait" around at all. I had an excellent introduction to the features on the new car by Susan. All in all, 5 star experience and would buy here again and highly recommend to try the team at The BMW Store. Muir. More