The BMW Store

I expect top quality service and that is what I receive This is the fifth vehicle I have leased. Paul has worked with me on all five of the lease processes. His preparation is excellent so when I come to t This is the fifth vehicle I have leased. Paul has worked with me on all five of the lease processes. His preparation is excellent so when I come to the dealership to lease a new BMW the only decision I need to make is choice of color! This last time he was ahead of me on that! More

Buying a brand new BMW X1 I had a great experience with Paul Kolleck during the purchasing process of this car. He was very helpful and able to answer all my questions/concerns I had a great experience with Paul Kolleck during the purchasing process of this car. He was very helpful and able to answer all my questions/concerns as it was my first time buying a car. When Paul wasn’t able to complete the transaction with me as he had health issues, Susan Ward took turn and showed me my brand new car once it had arrived. She also showed me how to work it and it was very helpful. Overall BMW location and its staff madr my experience buying my car very seamless and enjoyable! More

Excellent. this is the fourth BMW I have bought from the. Paul is always attentive and communicates back to me in a timely manner. We basically settle all details before i show up to pick up the car. Sue W Paul is always attentive and communicates back to me in a timely manner. We basically settle all details before i show up to pick up the car. Sue Ward is excellent in explaining all features on the vehicles and sets it up they way I want. More

Great sales and car delivery experience - again. This was my second vehicle purchased via Paul and 3rd BMW from this dealership since moving to Cincinnati. The discussion and sales process with Paul This was my second vehicle purchased via Paul and 3rd BMW from this dealership since moving to Cincinnati. The discussion and sales process with Paul was very transparent, without pressure and I found Paul very helpful. Everything was pleasant and efficient with all my questions before, during and after the sale quickly answered. Even picking up the vehicle was handled really well, I dint need to "wait" around at all. I had an excellent introduction to the features on the new car by Susan. All in all, 5 star experience and would buy here again and highly recommend to try the team at The BMW Store. Muir. More

Great service received I've always experienced great service, and courtesy at this dealership. The location is convenient and user friendly in terms of getting in and out o I've always experienced great service, and courtesy at this dealership. The location is convenient and user friendly in terms of getting in and out of service for my repairs. More

Awesome customer service. From beginning to end , service and attention to detail was superb! Everyone made sure my preferences were addressed, and made it a seamless transitio From beginning to end , service and attention to detail was superb! Everyone made sure my preferences were addressed, and made it a seamless transition to my new BMW More

Great experience Negotiating and interacting with Paul was easy and transparent, he was very helpful before and after the sale, and I would definitely recommend to any Negotiating and interacting with Paul was easy and transparent, he was very helpful before and after the sale, and I would definitely recommend to anyone searching for a BMW to connect with Paul and see if he can help you. More

Professional and Customer Centic Katelyn, Ric,Paul, Susan and Jemar The entire teams responsiveness, attention to detail and customer centric attitude was the deciding factor that ma Katelyn, Ric,Paul, Susan and Jemar The entire teams responsiveness, attention to detail and customer centric attitude was the deciding factor that made the process seamless Thank you! More

New purchase Everyone I dealt with at the dealership was very friendly and knowledgeable. They made the entire buying experience easy and enjoyable. They really to Everyone I dealt with at the dealership was very friendly and knowledgeable. They made the entire buying experience easy and enjoyable. They really took the time to make sure you were happy with your purchase and educate you on all the features of the cars. I was very pleased with my experience from beginning to end. More

Professional team and simple process from start to finish!! Julian, Jemar, Mark and Susan were great to deal. The team was friendly and professional and I'd recommend the dealership to family and friends!! Julian, Jemar, Mark and Susan were great to deal. The team was friendly and professional and I'd recommend the dealership to family and friends!! More